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Cleaning company claim, court please help me
I hope this is the right place to post this.
Ok im a disabled lady who hired a small cleaning firm in each week to help with my domestic cleaning, ironing, hovering ,dusting etc. Anyway because of my condition and anxiety it was agreed they would send in a regular lady who I was happy and familiar with. The problems started when I was moved to a adapted bungalow suitable for my disabilities' but in a village further away an more remote than previously living, the lady used didn't want to travel so far and was unhappy with the firm anyway so left there employment after this things went down hill fast and consequently this is where all my problems started my ironing was being done, but nothing on the domestic side the house was how we (my husband is my fulltime carer) left it. I wasn't happy with this but allowed them a few weeks to get themselves together, they never did. Different cleaners who I was unfamiliar with arrived, not as our agreement for my needs and I think they must have just ironed an sat on my settee for the rest of the 3hr or so allotted as nothing else was touched, in fact on one day they sent the husband of the owner to do my cleaning, he was refused his services by my husband at the front door, the owner was again reminded I need a cleaner I was happy an familiar with as per my condition and our agreement and certainly not a man with no experience. The cleaning was supposed to be done on a tues ironing an Friday cleaning, the problem is they think they can get way charging me for cleaning on a Friday because I was always out attending my regular weekly social activities. of course I refuse to pay for the work not done in fact I have not paid them anything as they where invoicing for work not done. They also had without my permission my house keys cut and gave them out without my knowledge to there said cleaners. I am not prepared to be bullied by them to pay for some thing I consider wasn't done and consequently after home visit:director: late in the evening with no resolve I have received a form from Northampton cbbc asking for £608:censored: its making me poorly the stress of all this:help: im totally out of my depth and don't know what to do or how to complete the defence form let alone how to compile my side of all this. I have acknowledged the service of said documents an indicated I wish to defend but I need some help how or what I should do now an how to word things. Im very disabled an in a wheelchair so I think they see me as a easy target thinking I wont do anything because physically an mentally its difficult for me. please, please help me someone im so fraught with all this. thank you 
I should have said earlier in case it matters to my defence that there services where via a verbal agreememt nothing signed on paper the only thing they put on paper was a tick chart left at mine indicating jobs alleged done.
Ok im a disabled lady who hired a small cleaning firm in each week to help with my domestic cleaning, ironing, hovering ,dusting etc. Anyway because of my condition and anxiety it was agreed they would send in a regular lady who I was happy and familiar with. The problems started when I was moved to a adapted bungalow suitable for my disabilities' but in a village further away an more remote than previously living, the lady used didn't want to travel so far and was unhappy with the firm anyway so left there employment after this things went down hill fast and consequently this is where all my problems started my ironing was being done, but nothing on the domestic side the house was how we (my husband is my fulltime carer) left it. I wasn't happy with this but allowed them a few weeks to get themselves together, they never did. Different cleaners who I was unfamiliar with arrived, not as our agreement for my needs and I think they must have just ironed an sat on my settee for the rest of the 3hr or so allotted as nothing else was touched, in fact on one day they sent the husband of the owner to do my cleaning, he was refused his services by my husband at the front door, the owner was again reminded I need a cleaner I was happy an familiar with as per my condition and our agreement and certainly not a man with no experience. The cleaning was supposed to be done on a tues ironing an Friday cleaning, the problem is they think they can get way charging me for cleaning on a Friday because I was always out attending my regular weekly social activities. of course I refuse to pay for the work not done in fact I have not paid them anything as they where invoicing for work not done. They also had without my permission my house keys cut and gave them out without my knowledge to there said cleaners. I am not prepared to be bullied by them to pay for some thing I consider wasn't done and consequently after home visit:director: late in the evening with no resolve I have received a form from Northampton cbbc asking for £608:censored: its making me poorly the stress of all this:help: im totally out of my depth and don't know what to do or how to complete the defence form let alone how to compile my side of all this. I have acknowledged the service of said documents an indicated I wish to defend but I need some help how or what I should do now an how to word things. Im very disabled an in a wheelchair so I think they see me as a easy target thinking I wont do anything because physically an mentally its difficult for me. please, please help me someone im so fraught with all this. thank you I should have said earlier in case it matters to my defence that there services where via a verbal agreememt nothing signed on paper the only thing they put on paper was a tick chart left at mine indicating jobs alleged done.
I just don't know what to put or how to word
im so stressed an alone it all feels a hopeless mess for me. Also how much is reasonable to charge for lock change which hubby did. kind regards for all your help x
) because they heard us talking earlier, so the freaks must of been about outside my house spying on us:jaw: Right about my defence letter could I just submit similar to what I wrote here or have I got to turn on the legal jargon which I have no idea about:tinysmile_aha_t: seriously im a court virgin so don't know where to start or what/how to compile can anyone give an example or help me please, it would help me tremendously I cant rely on hubby to help atm as he is in hospital having a op and I relying on outside carers who I don't want to reveal private stuff to. I really am in a pickle 
out: they knew we were in because they heard us talking earlier, so the freaks must of been about outside my house spying on us:jaw: Right about my defence letter could I just submit similar to what I wrote on here or have I got to turn on the legal jargon which I have no idea about:tinysmile_aha_t: seriously im a court virgin so don't know where to start or what/how to compile can anyone give an example or help me please, it would help me tremendously I cant rely on hubby to help atm as he is in hospital having a op and I relying on outside carers who I don't want to reveal private stuff to. I really am in a pickle 
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