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Help please :Defending court claim Arrow Global/MBNA

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  • #16
    Re: Help please efending court claim Arrow Global/MBNA

    Comment


    • #17
      Re: Help please efending court claim Arrow Global/MBNA

      i thought you might like that link

      Comment


      • #18
        Re: Help please efending court claim Arrow Global/MBNA

        Sorry for the delay. Spent yesterday under the stairs sorting out paperwork !
        I requested a list of charges etc on 6th September 2008.
        PPI refund request on 10th October 2008.
        Several refusals and counter reponse disputing refusals.
        SAR request Dec 2008.
        Notified MBNA in writing of my financial difficulties due to illness dec 2008.
        DCA's chasing.
        Default Notice from MBNA 09/08/10.
        Aegis Limited offered 60% settlement £2,635.37 on 03/12/10 (still couldn't afford due to not working because of illness)
        Still no response from PPI.

        Constantly being passed on to other DCA,s.

        Eventually Received refund of PPI in October 2011 by cheque (No charges or interest were included)
        requested a break down but never received one.
        I disagreed with the amount refunded. The account had not been reconstucted.

        letter each month from Rockwell DCA (March -June 2012)
        Fenton cooper July 2012
        Blake Lapthorn October 2012

        I have neither spoken to or written to any of the above.

        Nothing directly from Arrow Global until
        Court Claim received.

        I can not find an assignment notice and to my knowledge I have not received one.

        What should I do now with regards to acknowledging court ?

        Comment


        • #19
          Re: Help please efending court claim Arrow Global/MBNA

          MrsJ - please give Militant's suggestions the priority here, as I don't want to side-track that with this post. But - when you have the time - it looks likely that you may have been 'diddled' with a dodgy PPI refund offer. If you banked the cheque, but rejected it as a full and final settlement, then there is a possibility that we can still further this aspect, and put the claim into question. Being given insufficient info as to how a PPI settlement offer has been calculated is a breach of the FSA guidelines on PPI Redress in PS 10/12:-
          DISP APP 3.9.4 The firm should make any offer of redress to the complainant in a fair and balanced way. In particular, the firm should explain clearly to the complainant the basis for the redress offered including how any compensation is calculated and, where relevant, the rescheduling of the loan, and the consequences of accepting the offer of redress.

          Comment


          • #20
            Re: Help please efending court claim Arrow Global/MBNA

            Thank you Bill K, I have had so many issues with MBNA that I may be able to use as defence ? but not sure so will need assistance.
            What should I put on the on line acknowledgement of service as my defence ?

            Comment


            • #21
              Re: Help please efending court claim Arrow Global/MBNA

              do not touch the defence

              as its MCOL .the N1 court claim, you should have a password to log into MCOL

              send that CPR 31.14 WITH IMMEDIATE EFFECT to ARROW
              are they using a solicitor, if so, send the cpr 31.14 to their solicitors

              acknowledge the claim online, that is all,
              in that you will be defending in full

              Comment


              • #22
                Re: Help please efending court claim Arrow Global/MBNA

                Will acknowledge online later.
                and send CPR 31.14 direct to their solicitors on Monday morning (recorded delivery)
                Thank you again.

                Comment


                • #23
                  Re: Help please efending court claim Arrow Global/MBNA

                  :tinysmile_grin_t:

                  Comment


                  • #24
                    Re: Help please efending court claim Arrow Global/MBNA

                    Just online to acknowledge service.
                    One section asks
                    "You can contest jurisdiction of the claim made against you."
                    Do I tick the box or not ?

                    Comment


                    • #25
                      Re: Help please efending court claim Arrow Global/MBNA

                      No is the answer

                      Comment


                      • #26
                        Re: Help please efending court claim Arrow Global/MBNA

                        Have acknowledged claim.
                        Sent CPR 31.14 to Blake Lapthorn this morning.
                        Do I need to inform the court that I am requesting this information ?

                        Comment


                        • #27
                          Re: Help please efending court claim Arrow Global/MBNA

                          you do not need to inform the court yet on your request

                          the 31.14 request will be mentioned in any defence submitted later

                          Comment


                          • #28
                            Re: Help please efending court claim Arrow Global/MBNA

                            Thank you. Your help is very much appreciated.
                            Will let you know when I receive a response.

                            Comment


                            • #29
                              Re: Help please efending court claim Arrow Global/MBNA

                              Sent CPR31.14 to Blake Lapthorn on Monday 29th Oct.

                              Checked Track & Trace at post office BUT it states " Posted at **** on 29/10/12 and is being progressed through our network for delivery."

                              Can't believe its not there yet ?
                              Should I resend tomorrow by Special Delivery.

                              Comment


                              • #30
                                Re: Help please efending court claim Arrow Global/MBNA

                                dont panic

                                you are not in the bristol area are you

                                you can prove it was sent, thats all that matters

                                Comment

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                                SHORTCUTS


                                First Steps
                                Check dates
                                Income/Expenditure
                                Acknowledge Claim
                                CCA Request
                                CPR 31.14 Request
                                Subject Access Request Letter
                                Example Defence
                                Set Aside Application
                                Directions Questionnaire



                                If you received a court claim and would like some help and support dealing with it, please read the first steps and make a new thread in the forum with as much information as you can.





                                NOTE: If you receive a court claim note these dates in your calendar ...
                                Acknowledge Claim - within 14 days from Service

                                Defend Claim - within 28 days from Service (IF you acknowledged in time)

                                If you fail to Acknowledge the claim you may have a default judgment awarded against you, likewise, if you fail to enter your defence within 28 days from Service.




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