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Hi - Wondering if I can grab some quick advice please,
Cabot submitted a claim via Nothampton via there Solicitors in regards to New Day Aqua -
So Far I have
1) Acknowledged the service online
2) Borrowed and amended a CCA letter
3) Borrowed and amended the CP31.14 template
4) SAR to sent
Claim was issued on 21st July
I acknowledged on 25th July
Defence was submitted on 15th August.
I have received only one communication from the solicitor saying this will take time to get the information together and no further action will be taken until they have the information.
So question is - At the moment it is on the Mcol site as Defence Submitted, but nothing more - What is my next step as they have not sent any information and the claim is kind of in Limbo? Does the claim "timeout" for a response from them?
Not sure if that makes sense, please let me know if you need any more info
Cabot submitted a claim via Nothampton via there Solicitors in regards to New Day Aqua -
So Far I have
1) Acknowledged the service online
2) Borrowed and amended a CCA letter
3) Borrowed and amended the CP31.14 template
4) SAR to sent
Claim was issued on 21st July
I acknowledged on 25th July
Defence was submitted on 15th August.
I have received only one communication from the solicitor saying this will take time to get the information together and no further action will be taken until they have the information.
So question is - At the moment it is on the Mcol site as Defence Submitted, but nothing more - What is my next step as they have not sent any information and the claim is kind of in Limbo? Does the claim "timeout" for a response from them?
Not sure if that makes sense, please let me know if you need any more info
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