Hi everyone if I could give a quick summary of my situation I'm looking for some advice thanks.
In 2014 I took on a broadband contract from BT this was fitter 12 months as i new i was leaving for USA in 12 months. 6 months during the contract BT rang and said that fibre bb was in my area and i could upgrade for only a 5er more... heart i said but I DO NOT WANT TO EXTEND MY CONTRACT...no problem the lady said it won't. At the end of the 12 months I paid what I thought was my last payment and then moved to USA as planned. Fast forward to just before Xmas 2017 and I'm back on electoral roll so I got Lowell letters claiming i owed £350 in total for rest of contract plus charges. I wrote back to them to explain what happened and asked them to get back to BT. Lowell basically sent a few more letters which I kept replying with exact details that I was mis sold and that there was no one in the house so nothing was used. I owed nothing. HoweverLowells although they got details from BT just started i would been sent terms and conditions. After a couple of letters they just repeated themselves then on Friday i got a county court business claim form and that's where I'm at now.....
i would appreciate any help. ... one more thing that complicates things is I'm going to USA in 2 weeks indefinitely what should I do?????? Sorry four Monday morning ran.
In 2014 I took on a broadband contract from BT this was fitter 12 months as i new i was leaving for USA in 12 months. 6 months during the contract BT rang and said that fibre bb was in my area and i could upgrade for only a 5er more... heart i said but I DO NOT WANT TO EXTEND MY CONTRACT...no problem the lady said it won't. At the end of the 12 months I paid what I thought was my last payment and then moved to USA as planned. Fast forward to just before Xmas 2017 and I'm back on electoral roll so I got Lowell letters claiming i owed £350 in total for rest of contract plus charges. I wrote back to them to explain what happened and asked them to get back to BT. Lowell basically sent a few more letters which I kept replying with exact details that I was mis sold and that there was no one in the house so nothing was used. I owed nothing. HoweverLowells although they got details from BT just started i would been sent terms and conditions. After a couple of letters they just repeated themselves then on Friday i got a county court business claim form and that's where I'm at now.....
i would appreciate any help. ... one more thing that complicates things is I'm going to USA in 2 weeks indefinitely what should I do?????? Sorry four Monday morning ran.
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