Arrow global letters confusing

[Amberhun]

Good day i need some help please. I have filed a defence with county court stating i have not had an assignment letter or any information about the debt. Today I recieved a letter from arrow global asking for medical proof along with this letter arrow global have sent me the notice of assignment a default notice which is really strange no address no ammounts in it. I can not uplaod as system will not let me do this. Can someone please take a look at the letters i recieved. I also need to do know what to do next. Then another letter giving me a 20 percent discoumt totally confused. They say they have put the account on hold until the 11.04.2019 but may still hear from the court.what does that mean?

[Amethyst]

The default notice sounds like a template to show what the letter would have looked like - have they given any details of the date of default etc ?

Have they complied with your cca request ?

Have you not sent details of your past/present health issues to arrow ? as I recall they'd put things on hold pending you doing that ?

[Amberhun]

Good day Amethyst
they have requested today my health letter.
i did not send a cca request. They have sent a template of a default notice. they dont have a copy of the original. They have sent a copy of a computer print out of two single payments of a pound made in june 2012 and july 2012 but i dont remember doing this but may have. No contract however i did not request one. I have had court paperwork for a date to be fixed in the next 6 months. I will send my medical off to them but do i need to request a cca and what i am asking for? An attached letter from arrow is a posting by transaction catagory shows two 1.00 payments as above but a current balance .00 and working balance .00 . I dont understand that either. The paperwork is rather odd.