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16yr old minor, moped insurance, unauthorised cpa

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  • #61
    Re: 16yr old minor, moped insurance, unauthorised cpa

    Its Customer service who no doubt deal with it

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    • #62
      Re: 16yr old minor, moped insurance, unauthorised cpa

      presumably the actual cash loss is not the main grievance, so I would be inclined to await the CEO's return.
      Acknowledge their email and extend the deadline by perhaps 7 days?

      There's no mileage in having customer services deal with it if they have not been instructed by CEO's office.

      Comment


      • #63
        Re: 16yr old minor, moped insurance, unauthorised cpa

        No des8 the actual cash loss is a major inconvenience and the stress it's put me through has been unwarranted but the main thing is the audacity of the company and the blatant theft. I don't know how to explain it without it sounding melodramatic but it's similar to having your house robbed if you get my meaning. I was always brought up knowing that actions have consequences. How many other young drivers have they ripped off without the knowledge of there rights? Hopefully this thread my help a few others also

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        • #64
          Re: 16yr old minor, moped insurance, unauthorised cpa

          I'm trying to get a direct contact for you Canderton, hopefully I'll be able to pm you tomorrow with something a bit more concrete than the general helpline.
          #staysafestayhome

          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

          Received a Court Claim? Read >>>>> First Steps

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          • #65
            Re: 16yr old minor, moped insurance, unauthorised cpa

            Thank you for your help amethysts

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            • #66
              Re: 16yr old minor, moped insurance, unauthorised cpa

              Oops, sorry but wasn't belittling the cash loss (which at the moment seems to stand at £10 approx) but agree with you regarding the actions of the insurance intermediary and bank.

              Comment


              • #67
                Re: 16yr old minor, moped insurance, unauthorised cpa

                Hopefully this should be sorted out tomorrow. Canderton will update I'm sure.
                #staysafestayhome

                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                Received a Court Claim? Read >>>>> First Steps

                Comment


                • #68
                  Re: 16yr old minor, moped insurance, unauthorised cpa

                  Sorry des8 no offence taken. Was referring more the £118 that they have taken from my account more than the difference. You've all been such a great help. Will let you all know how I get on

                  Comment

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