Hi all
in august 2022 we had a kitchen fitted by Wren. This also included all white goods including a built in washing machine. When kitchen was signed off we was given all the necessary details for the warranties.
over the last couple of months the washing machine has been leaking intermittently and we have had the makers engineer come out to inspect it. He could find no visible leaks on the washer.
Today it has leaked again and has started to damage the plinth on the cupboards.
As they have tried to solve the problem without success on two occasions can I now reject the machine as not fit for purpose.
If so would I have to contact Wren who sold us the machine as part of the kitchen or Hoover the maker of the machine. Also who would be responsible for the damage to the plinth.
many thanks for any assistance given
in august 2022 we had a kitchen fitted by Wren. This also included all white goods including a built in washing machine. When kitchen was signed off we was given all the necessary details for the warranties.
over the last couple of months the washing machine has been leaking intermittently and we have had the makers engineer come out to inspect it. He could find no visible leaks on the washer.
Today it has leaked again and has started to damage the plinth on the cupboards.
As they have tried to solve the problem without success on two occasions can I now reject the machine as not fit for purpose.
If so would I have to contact Wren who sold us the machine as part of the kitchen or Hoover the maker of the machine. Also who would be responsible for the damage to the plinth.
many thanks for any assistance given
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