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Hi everyone! New to this site so first of all hi guys! I hope you can help me.
I recently signed on for JSA (joint claim) as I had a zero hour contract from work and after 5 years of being there I was zero houred! So any I signed on ect as normal. Anyway I spoke to my advisor one sign on day and explained I may get a couple shifts in the coming weeks, my exact words were " if I get some shifts here and there before I'm next in, will I just phone up and sign off? And his EXACT words were "you will only have to let us know if your hours are 16 or more, you can still sign on under 16 hours". So basically log story short I done a few hours ere and there eventually went to 12/15. Basically I now know you stil have to let them know when you do some work. ( I didn't as I took my advisors answer straight forward, assumed if there was more to it then he would have said so. To me what I know now anyway, that was very misleading what he said. After I found out this was a mistake( from another advisor, (after I had explained I had a letter saying change of circumstances I'd be paid x amount this date then this date. (Obviously wasn't, I was paid full) my heart completely sunk. She could tell I didn't know the full 16 hour scenario a she said your my in any trouble you just new to give our payslips in. I told her I would be signing off in next few days as I'm hoping for more hours, will I still hand in payslips I ask? She said as I had the letters of changes they must already have my hours and pay. Which I know because my employer emailed me to say they asked her to give me salary and hours. So I'm sitting here waiting on an overpayment or possibly an IUC.
I hand on heart did not understand the 16 hour element. Obviously now after googling every site and forum from overpayments to fraud I know the rules. What I'm so scared of is incase they think this was intentional and I get pulle in for an interview and prosecuted. I've not ate in 4 days, my heart feels like it's going to come out I swear, worst feeling I've ever experienced. I've never been in trouble before, perfect credit ect. My partner is really annoyed at how much I'm freaking out, she as well as my parents keep telling me it was an honest mistake but I'm a worrier, a huge one. I haven't paid much attention to my two boys as much as I'm totally worrying and constantly googling and seeing some horror stories. And obviously my partner is picking up on this as well as the kids. Everyone knows I'm not being myself, not doing the things I usually enjoy.
Anyway guys here's some facts.
I was zero houred around 15th July. Started signing on start of August.
Started 3-6 hours work mid August, then up to 12/15. I signed off 24th November, I knew I was getting 16 hours or more ( so thought I was doing everything right) that's the same day I received the letter and then had the convo wth my advisor.
I was entitled to some of the money every week( obviously not it all as I know now) not once did I go over 15 as I thought it was ok.
As some dates above, I never made a new claim for JSA while I was working so hopefully no intent from the start?
Obviously going to pay every single penny I was overpaid. I never ever wanted to be in any debt of any kind then something like is happens over a mistake. Oh and last time I signed I asked if I could speak to mark (he was the advisor who gave me misleading info) turns out he doesn't work there anymore.
As I said guys I'm an honest person I've made a silly mistake that I didn't even realise. Me being me and stressing ALOT it's starting to effect my partner and boys which isn't fair. Also I was paid a total of £1756 in total over the 4 months of that. I worked out my overpayment should be around 1 to 1.5k minus any fine on top.
My advice guys is what do you most think will happen now? I can't go on feeling how I do, ive never felt like this before, some stuff going through my head is crazy. Hopefully someone can make me feel abit better. I'm not the net searching kind of person orless I'm worrying about something. So never googled anything relating JSA or hours ect, was also dealing with my cousins murder, head was minced. So just going on what my advisor said I'm guessing some people may call me a lier here or a fraudster but I cannot stress enough how much this was an innocent mistake. To me an absolutely huge one! Ad I DO feel like a criminal! Please give me any advice guys. Sorry if this is long or one wrong place. I'm all over the place.
Thanks in advance.
Michael.
I recently signed on for JSA (joint claim) as I had a zero hour contract from work and after 5 years of being there I was zero houred! So any I signed on ect as normal. Anyway I spoke to my advisor one sign on day and explained I may get a couple shifts in the coming weeks, my exact words were " if I get some shifts here and there before I'm next in, will I just phone up and sign off? And his EXACT words were "you will only have to let us know if your hours are 16 or more, you can still sign on under 16 hours". So basically log story short I done a few hours ere and there eventually went to 12/15. Basically I now know you stil have to let them know when you do some work. ( I didn't as I took my advisors answer straight forward, assumed if there was more to it then he would have said so. To me what I know now anyway, that was very misleading what he said. After I found out this was a mistake( from another advisor, (after I had explained I had a letter saying change of circumstances I'd be paid x amount this date then this date. (Obviously wasn't, I was paid full) my heart completely sunk. She could tell I didn't know the full 16 hour scenario a she said your my in any trouble you just new to give our payslips in. I told her I would be signing off in next few days as I'm hoping for more hours, will I still hand in payslips I ask? She said as I had the letters of changes they must already have my hours and pay. Which I know because my employer emailed me to say they asked her to give me salary and hours. So I'm sitting here waiting on an overpayment or possibly an IUC.
I hand on heart did not understand the 16 hour element. Obviously now after googling every site and forum from overpayments to fraud I know the rules. What I'm so scared of is incase they think this was intentional and I get pulle in for an interview and prosecuted. I've not ate in 4 days, my heart feels like it's going to come out I swear, worst feeling I've ever experienced. I've never been in trouble before, perfect credit ect. My partner is really annoyed at how much I'm freaking out, she as well as my parents keep telling me it was an honest mistake but I'm a worrier, a huge one. I haven't paid much attention to my two boys as much as I'm totally worrying and constantly googling and seeing some horror stories. And obviously my partner is picking up on this as well as the kids. Everyone knows I'm not being myself, not doing the things I usually enjoy.
Anyway guys here's some facts.
I was zero houred around 15th July. Started signing on start of August.
Started 3-6 hours work mid August, then up to 12/15. I signed off 24th November, I knew I was getting 16 hours or more ( so thought I was doing everything right) that's the same day I received the letter and then had the convo wth my advisor.
I was entitled to some of the money every week( obviously not it all as I know now) not once did I go over 15 as I thought it was ok.
As some dates above, I never made a new claim for JSA while I was working so hopefully no intent from the start?
Obviously going to pay every single penny I was overpaid. I never ever wanted to be in any debt of any kind then something like is happens over a mistake. Oh and last time I signed I asked if I could speak to mark (he was the advisor who gave me misleading info) turns out he doesn't work there anymore.
As I said guys I'm an honest person I've made a silly mistake that I didn't even realise. Me being me and stressing ALOT it's starting to effect my partner and boys which isn't fair. Also I was paid a total of £1756 in total over the 4 months of that. I worked out my overpayment should be around 1 to 1.5k minus any fine on top.
My advice guys is what do you most think will happen now? I can't go on feeling how I do, ive never felt like this before, some stuff going through my head is crazy. Hopefully someone can make me feel abit better. I'm not the net searching kind of person orless I'm worrying about something. So never googled anything relating JSA or hours ect, was also dealing with my cousins murder, head was minced. So just going on what my advisor said I'm guessing some people may call me a lier here or a fraudster but I cannot stress enough how much this was an innocent mistake. To me an absolutely huge one! Ad I DO feel like a criminal! Please give me any advice guys. Sorry if this is long or one wrong place. I'm all over the place.
Thanks in advance.
Michael.
xx
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xxxx It's like having a headache and googling and being convinced you're about to drop dead.... so stop it. Chill. And call the DWP debt management team ( on Kati's link) Monday and sort it out. They might just say wait for a letter, but at least you've done something proactive rather than just winding yourself up 
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