Eon - hardship fund ?

[Amethyst]

Does anybody know if they have one or where people in fuel poverty can get help with heating over the winter ?

Is fuel poverty still classed as spending over 10% of income on electricity ?

[Sapphire]

Re: Eon - hardship fund ?

Ame I've tried looking on the site but there's not a lot there, perhaps its worth giving them a call.
If I get time later I'll see if I can do it hun.

[Jester]

Re: Eon - hardship fund ?

I am with Eon and when I was unemployed last year, I got into serious problems in paying the gas and electricity bills. I asked at the time whether they had a Fuel Poverty Hardship and their answer was a very definite 'No' !!

Now things may have changed since, but I seriously doubt it. All they offered me was to put in an prepayment electricity meter and to shift the gas bill onto that (because I couldn't have a pre-pay gas meter). I still have the pre-pay electricity meter and the amount I owe is SLOWLY going down (it's now less than £1000 arrears).

Dunno if that helps, but this all I was ever offered.

Like any other company, they will only allow me to come off the pre-pay electricity meter once the arrears have been fully paid and will also charge me another further £50 to have the prepayment meter removed (despite the fact that they put it there in the first place for nothing).

[WendyB]

Re: Eon - hardship fund ?

Well wasn't it Eon who employed the lovely Mr C to chase us when we were £600 in arrears? They weren't very sympathetic.......or was that Powergen? Either way, none of them are particularly sympathetic in my experience.

Although to be fair, I have to say that British Gas have been very helpful with regards to bills and stuff in the past.

[Jester]

Re: Eon - hardship fund ?

Well wasn't it Eon who employed the lovely Mr C to chase us when we were £600 in arrears? They weren't very sympathetic.......or was that Powergen? Either way, none of them are particularly sympathetic in my experience.

Although to be fair, I have to say that British Gas have been very helpful with regards to bills and stuff in the past.

Powergen and Eon are the same company

[WendyB]

Re: Eon - hardship fund ?

I thought they were, but then decided they weren't and I was about to make myself look stupid lol.
Or perhaps it was NPower?? Who knows?

[Luminol]

Re: Eon - hardship fund ?

Found this article, telling you where to go for help:


http://www.guardian.co.uk/business/2...und-low-income

Where to go
■ British Gas/Scottish Gas Energy Trust
Telephone 01733 421060 or go to http://www.britishgasenergytrust.org...2003.11.08.pdf
■ EDF Energy Trust Telephone 01733 421060, go to edfenergytrust.org.uk, or email edfet@charisgrants.com.
■ Npower First Step Fund
Contact the Spreading Warmth team on 0808 172 6999 or go to npower.com/spreading_warmth/Content/Firststep/index.htm
■ Powergen (E.ON) CaringEnergy Fund
Call E.ON CaringEnergy Helpline free on 0800 051 1480.
■ Scottish Power Energy People Trust
Applications can't be made by individuals: money available via charities, community groups, support organisations and housing associations that help those in fuel poverty. Your local Citizens Advice will have more details.
■ Scottish and Southern
Has no similar trust operation, preferring to offer social tariffs.
Smaller providers such as First Utility and Utilita do not offer such funds.


Lumi x