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Hello!
I stupidly took out a car loan with Welcome Finance years ago and at the time, I worked for an insurance company. When I took out the loan, the price quoted was £252 a month. The person selling me the car didn't mention that this included PPI and a few other 'optional insurances', which obviously weren't optional as I wasn't given the option of having or not having them! I stupidly signed on the dotted line and happily drove away in my new car.
However, a few weeks later I was reading through all of the paperwork and it was only then that I realised that they had added these 'optional insurances' without asking me if I wanted them. I immediately rang them because I knew I didn't need them. I had a secure job and if I had been off work due to an accident or sickness, I would have received 6 months full sick pay from my employer. In addition to that, my employer would have paid my next of kin 3 times my annual salary if I had died while employed with them.
So I rang Welcome straight away and asked them to remove these insurances however I was told that they could not be removed as I had missed the 30 (I think) day limit/cancellation period. I had several upsetting conversations with them as I was so angry that they had added these without asking me but I got nowhere.
This happened years ago and I was over the moon when I received a form from the FSCS saying that I could have been mis-sold PPI. I thought, finally, I am going to get my money back. So I filled in the form and sent it back to them. They wrote back to me saying that because I worked for an insurance company, I should have been able to make an informed decision, and they rejected my claim. I agree that, had I been OFFERED the insurance, I would have made an informed decision and I would NOT have taken out the insurance. However, the insurance was NOT offered to me, and merely included in the price/agreement.
I have just emailed Welcome to ask if they keep telephone recordings, or records of what was said in telephone calls. If they do, then this will prove that right from the start, many years ago, I did not want the insurance and asked them to remove it. But I doubt very much that they will have any record of anything and it is my word against theirs.
This has upset me for years now. Does anyone have any advice they can give me?
Thanks
I stupidly took out a car loan with Welcome Finance years ago and at the time, I worked for an insurance company. When I took out the loan, the price quoted was £252 a month. The person selling me the car didn't mention that this included PPI and a few other 'optional insurances', which obviously weren't optional as I wasn't given the option of having or not having them! I stupidly signed on the dotted line and happily drove away in my new car.
However, a few weeks later I was reading through all of the paperwork and it was only then that I realised that they had added these 'optional insurances' without asking me if I wanted them. I immediately rang them because I knew I didn't need them. I had a secure job and if I had been off work due to an accident or sickness, I would have received 6 months full sick pay from my employer. In addition to that, my employer would have paid my next of kin 3 times my annual salary if I had died while employed with them.
So I rang Welcome straight away and asked them to remove these insurances however I was told that they could not be removed as I had missed the 30 (I think) day limit/cancellation period. I had several upsetting conversations with them as I was so angry that they had added these without asking me but I got nowhere.
This happened years ago and I was over the moon when I received a form from the FSCS saying that I could have been mis-sold PPI. I thought, finally, I am going to get my money back. So I filled in the form and sent it back to them. They wrote back to me saying that because I worked for an insurance company, I should have been able to make an informed decision, and they rejected my claim. I agree that, had I been OFFERED the insurance, I would have made an informed decision and I would NOT have taken out the insurance. However, the insurance was NOT offered to me, and merely included in the price/agreement.
I have just emailed Welcome to ask if they keep telephone recordings, or records of what was said in telephone calls. If they do, then this will prove that right from the start, many years ago, I did not want the insurance and asked them to remove it. But I doubt very much that they will have any record of anything and it is my word against theirs.
This has upset me for years now. Does anyone have any advice they can give me?
Thanks
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