Red Hawk Legal

[Katie1913]

Re: Red Hawk Legal

Many thanks for putting my mind at rest about this over the weekend. When the final notices arrived - with their hostile/worrying wording - I did panic a bit. Your forum has helped me feel a lot better about things - and now I am looking at claiming back the money from Barclaycard that was paid out in "up-front" fees, so in many ways the letters from Red Hawk Legal could well have done me a favour, in an odd way.

I look forward to hearing from you in relation to the "draft letter" for Barclaycard.

Thank you once again for all your support over the weekend - it is really very much appreciated!

[flakey1965]

Re: Red Hawk Legal

Good result would you like to email them on my behalf getting sick of the letters they keep sending me.

Rob

[enaid]

Re: Red Hawk Legal

Thanks Katie for your swift and very pleasing result update, some of these reclaim firms have upset many a folk and we dread to think how many have been upset by them that do not have internet access or are too embarrassed to ask for help.

Flakey you must be a male so impatient lol,

[Katie1913]

Re: Red Hawk Legal

Sometimes you just have to be prepared to fight your corner - and whilst I AM prepared to do that, it is massively re-assuring to know that you have people behind you who can give you some relevant advice and can shout "fight, fight, fight" from the wings!!!

Many thanks again - and Flakey (Rob) - just keep at them!!!......and make sure you keep a note of everything - times and dates of phone calls, names (if you can get them!). Good Luck!

[Katie1913]

Re: Red Hawk Legal

Further developments. I've just had an email from consumersupport.cmu@staffordshire.gov.uk asking me to call them. I responded immediately and I spoke to a very nice gentleman called Carl Latham and it would appear that the MOJ are trying to build a case against Red Hawk Legal.

If you can forward anything else of interest to him to help them build a case against RHL then please use their email address and let them have information to help nail these sharks! They more information they have, the more they can do. I told them that the threatening letters were inappropriate and that if RHL have MOJ authorisation it gives them a cloak of respectability that they don't deserve. I have copied the main bits of their email below and taken out any personal references. I do hope this helps people - and perhaps Flakey (Rob) can call these people for their advice and to add weight to the information already gathered. It would appear they have quite a bit of information on RHL (if I understood that correctly from my conversation) and basically the more information they have on specific companies the more they can investigate them and them remove their licences to trade!

Thankyou for forwarding your complaint to Redhawke Legal Ltd. onto us.

Allclaims management companies that deal with this area of work requireauthorisation (which is similar to a license) by us. In order to remainauthorised, the businesses must comply with the Conduct of Authorised PersonsRules 2013(2) which can be found on our website (below). In order to ascertainwhether the businesses are complying with these rules, we rely on informationfrom consumers.


Kindregards,


ClaimsManagement Regulation Unit
57-60High Street
Burton-on-Trent
Staffordshire
DE141JS

www.justice.gov.uk/claims-regulation

[EXC]

Re: Red Hawk Legal

If you can forward anything else of interest to him to help them build a case against RHL then please use their email address and let them have information to help nail these sharks! They more information they have, the more they can do.

We've been force-feeding MOJ with information on the Swansea Mafia for the past 3 years. But well done for responding to them.

Although the e-mail you had from Redhawk is welcome I think it might be an idea to dispute their contention that ''there is no balance on your account'', when you're owed thousands in up-front fees.

[Katie1913]

Re: Red Hawk Legal

Good point, I'll do that!

[EXC]

Re: Red Hawk Legal

Good point, I'll do that!

Nice one. I'd do it in the form of a formal complaint if I were you.

[flakey1965]

Re: Red Hawk Legal

Contacted MOJ today myself Ref Red Hawk legal , there are saying the only way Red Hawk legal have a right to claim any money is if they have a contract between my self and them , which they dont or if there is an assignment clause in my contract, which looking there seems to be might be reading it wrong "The company reserves the the right to assign the contract and all rights under it to sub-contract to others all or any obligations, the contract is personnel to the client and in not assignable expect to a personal representative of the client, Save an agent appointed by the company to handle the clients claims a person who is not a party to the contract will have no rights pursuant to the contract"
sound like Sharm dont have the right to assign claims to Red hawk legal??? or im i reading it wrong

[TUTTSI]

Re: Red Hawk Legal

What actually happened here Flakey, is that Lifestyle Claims cancelled their authorisation well before they put the company into administration in Sharma's hands, Sharma's did not have the authority to pass these files to Redhawk. So unless you have signed with Redhawk to use their services they do not have any right to charge you yet another fee. So to recap both Lifestyle Claims and Sharma's did not have any authority to pass these files to Redhawk by way of assignment.

We have been advising the MOJ for many months now of this situation. So this is very reassuring that they are now seeing this the same way as we do and the same as our legal opinion.

Contacted MOJ today myself Ref Red Hawk legal , there are saying the only way Red Hawk legal have a right to claim any money is if they have a contract between my self and them , which they dont or if there is an assignment clause in my contract, which looking there seems to be might be reading it wrong "The company reserves the the right to assign the contract and all rights under it to sub-contract to others all or any obligations, the contract is personnel to the client and in not assignable expect to a personal representative of the client, Save an agent appointed by the company to handle the clients claims a person who is not a party to the contract will have no rights pursuant to the contract"
sound like Sharm dont have the right to assign claims to Red hawk legal??? or im i reading it wrong

[flakey1965]

Re: Red Hawk Legal

Just had a phone call from Red Hawk legal telling me my cheque will be in the post from Ultimate Law today, and they would like payment of £270 with in 7 days. I told them i didnt owe them anything as i dont have a contract with time, they got on about buying the on going claims and good will from life style, i said i understand that but still want an legal document between myself and Red Hawk legal , they said they didnt need one ,that i have a contract with Life style claims and if i dont pay with in 7 days they will be taking me to court.I told them i will wait for the legal document before paying .

[EXC]

Re: Red Hawk Legal

"The company reserves the the right to assign the contract and all rights under it to sub-contract to others all or any obligations, the contract is personnel to the client and in not assignable expect to a personal representative of the client, Save an agent appointed by the company to handle the clients claims a person who is not a party to the contract will have no rights pursuant to the contract"

Yes this is the standard assignment clause in Lifestyle's contract which gives ''The Company'' the right to assign the contract but what the contract doesn't say (and what the law does) is that in order to exercise that right the company or its agent acting on its behalf must be authorized by the MOJ to do so.

[Katie1913]

Re: Red Hawk Legal

Just wondered if you could give me some advice before I formally complain to Red Hawk Legal......

You said to Flakey - "Lifestyle Claims cancelled their authorisation well before they put the company into administration in Sharma's hands, Sharma's did not have the authority to pass these files to Redhawk. So unless you have signed with Redhawk to use their services they do not have any right to charge you yet another fee. So to recap both Lifestyle Claims and Sharma's did not have any authority to pass these files to Redhawk by way of assignment."

RHL have told me that there is no balance on my account and therefore I owe them nothing. However, as I never signed anything with RHL, and they had no right to charge me for anything, am I therefore entitled to make a formal complaint for monies back? If they didn't pick up the "benefit" of the outstanding claims can they be liable for the up front monies I paid to Lifestyle Claims?

I'm just a bit unsure as to what to say to them - and I'm not clear in my mind if they are liable or not..........

I want to make sure I get it right, so would appreciate some advice..............

[TUTTSI]

Re: Red Hawk Legal

Hi Katie

As well as RHL not being able to charge you because you have not signed any documents with them, they are also not likely to repay any monies that you paid to LSC. The only way is a claim under s75 and this is what you need to focus on as LSC went into administration and failed to return money due to due for claims which there was nothing to claim for.

The TS at the MOJ confirmed to me that if they were unable to make a claim on the behalf of a client within 8 months a full refund from LSC should have been repaid and certainly a claim under s75 should have been executed. Your best bet IMHO is that you should continue to claim this money back from your bank/credit card provider.

[Katie1913]

Re: Red Hawk Legal

I was a little confused as EXC suggested I put in a formal complaint to RHL - but he (I'm assuming that EXC is a "he"!!!) also was extremely helpful and suggested that he could draft something up for me to send to Barclaycard to try and push the S75 claim.

He said "What we have to do is prove breech of contract which won't be that easy as there were never any written terms & conditions for the 'priority service' fees but leave it with me and I'll draft something up in the next few days. " - so I'll just wait for that and then proceed with Barclaycard and leave RHL well alone for the moment, unless any of you guys advise differently!