Hello, Stormy.
well done, winning your battle with Genworth.
The best person to advise on the underwriters letter is Di.
Her letter is a real masterpiece
I would go with her suggestions.
i understand the company you are claiming from is not regulated.
I could help with some ideas about companies, regarding the FCA guidelines etc., but I do not know anyone better than Di with underwriters.
i am sure she'll be in touch soon.
best,
Victoria
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