Hi, new here so please accept apologies now for what may seem dumb questions.
We have submitted a complaint to FirstPlus regarding PPI we feel we were mis-sold. The agreement was signed in December 2002. The loan amount was £43 secured loan (including PPI). This was settled in full about 4 years later (around 2006) when we moved house;
1st question -given the date, is it an Unregulaeted Credit Agreement and if so, what dfifference would that make to our claim for PPI?
We went through a broker (Dial4aLoan) to initiate the loan options. The actual Credit Agreement is on FirstPlus headed paper, no mention of Dial4aLoan at all. So naturally, we thought the contractual obligations would be between First Plus & us; hence sending them the PPI complaint. However, we have just received a letter from FirstPlus stating that the loan & insurance was sold to us by Welcome finance (Dial4aLoan) and FirstPlus have referred our PPI claim to them. I have called FirstPlus but they state that it was common practice for brokers to use their (FirstPlus) documentation on their (FirstPlus) behalf. I said that if that were they case, they (FirstPlus) should take the responsibility & acciountabilities those documents impose. I think I should be dealing with FisrtPlus on this matter, as the Credit Agreement & subsequent letter stating our payment details, all talk of FirstPlus, not Welcome Finance or Dial4aLoan.
2nd question - Do they have any legality to pass it back to Welcome Finance, even though the signed (and witnessed) Credit Agreement is between my wife & I & First Plus? I thought the signed Credit Agreement was binding
Thanks
Laddie
We have submitted a complaint to FirstPlus regarding PPI we feel we were mis-sold. The agreement was signed in December 2002. The loan amount was £43 secured loan (including PPI). This was settled in full about 4 years later (around 2006) when we moved house;
1st question -given the date, is it an Unregulaeted Credit Agreement and if so, what dfifference would that make to our claim for PPI?
We went through a broker (Dial4aLoan) to initiate the loan options. The actual Credit Agreement is on FirstPlus headed paper, no mention of Dial4aLoan at all. So naturally, we thought the contractual obligations would be between First Plus & us; hence sending them the PPI complaint. However, we have just received a letter from FirstPlus stating that the loan & insurance was sold to us by Welcome finance (Dial4aLoan) and FirstPlus have referred our PPI claim to them. I have called FirstPlus but they state that it was common practice for brokers to use their (FirstPlus) documentation on their (FirstPlus) behalf. I said that if that were they case, they (FirstPlus) should take the responsibility & acciountabilities those documents impose. I think I should be dealing with FisrtPlus on this matter, as the Credit Agreement & subsequent letter stating our payment details, all talk of FirstPlus, not Welcome Finance or Dial4aLoan.
2nd question - Do they have any legality to pass it back to Welcome Finance, even though the signed (and witnessed) Credit Agreement is between my wife & I & First Plus? I thought the signed Credit Agreement was binding
Thanks
Laddie
Comment