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wilchy vs EGG/Bryan Carter Need help with AQ

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  • wilchy vs EGG/Bryan Carter Need help with AQ

    Hello all, Just wondering if I could get some good help and advice. I am in a situation where I need to send off an aq by 18th November and not sure what to do. Im struggling to get help off any CAGers on this so thought I would see if anyone could be helpful on here? As you can see below I have had to base my defence mainly on a missold PPI issue.

    Below is my situation and what has gone on inc the POC Pic etc.



    Story so far:

    1. I seeked advice from CCCS as I had debt troubles last year.
    2. I followed the advice from CCCS and sent out a token payment letter to all my creditors.
    3 . All accepted my token payment exept Egg which have been a pain in the ass.
    4. Debt passed to various DCA's
    5. Finally got to Fredericksons.
    6. BC got involved.
    7. Got letter before action.
    8. I sent BC a CCA request with a PO along with my Income and Expenditure that I did with the CCCS showing I can only afford a £1 token payment till my circumstances change.
    9. BC sent back my PO and said this needs to be sent to EGG and has nothing to do with them and also said to carry on making my payment.
    10. A month later and the CC Judgment arrives.
    11. Seeked help from the amazing caggers.
    12. Defended in full on the site.
    13. CPR sent to BC.
    14. Got a 28 day extension.
    15. CCA arrived all seems 'Enforceable'
    16. Then recieved another copy of my CCA along with ALL my statements from when I had my EGG card.
    17. Calculated Mis-sold PPI with interest and default charges.
    18. Wrote a letter to try for a Consent Order with a little help of funding from family to try avoiding a CCJ
    19. BC noted the contents and passed it onto EGG
    20. Got the consent order through but my offer was declined by EGG and they made me an offer which I couldnt afford so didnt go ahead with it.

    My defence that I submitted is here:

    Egg - Claimant

    and
    xxxxxx - Defendant


    1. I xxxxx am the Defendant in this action & I am a Litigant in Person.

    2. Except where otherwise mentioned in this Defence, I neither admit nor deny any allegation made in the Claimant’s Particulars of Claim and put the Claimant to strict proof thereof.

    3. The amount claimed by the Claimant is incorrect due to the fact there are unlawful charges on the account which amount to £72 plus Statutory interest of which are late fees and unpaid direct debit charges.

    4. The Defendant currently has a PPI complaint with the Financial Ombudsmen Service which was sent on 20/11/2009 and is awaiting a decision.

    5. The Defendant believes that the PPI on this account was mis-sold and that the Claimant did not follow the FSA guidelines of selling PPI.

    6. The Defendant claims that Payment Protection Insurance (PPI) was sold with the credit card, and that the PPI was mis-sold for the reasons given below.

    i) The Defendant claims repayment of the PPI premiums (£598.00) and interest (compound) at the contractual rate in force at the time of the relevant payments (£104.50).

    ii) The Defendant further claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from the dates the amounts became due to the date of this Defence (18.10.2010) of £412.69 and also interest at the same rate up to the date of judgement or earlier payment at a rate of £0.09/day.48.
    This is prohibited by reason of the County Courts (Interest on Judgment Debts) Order, 1991 (SI 1991 No. 1184 (L. 12)) S2(3)(a).

    iii) The Defendant avers that he did not actively opt for PPI when applying online for the credit card & that he was never presented with the information that would enable him to make a reasoned judgement on such before embarking on the credit card agreement.

    iv) The Defendant was not informed at any time that he had the option to buy PPI elsewhere.

    v) The Defendant is of the opinion that the Claimant deliberately constructed obstacles to prevent cancellation of the PPI when the Defendant became aware that it had been added to the account without his permission or knowledge.

    vi) The Defendant had already obtained PPI from another insurer as shown on the statements thus not requiring Egg’s PPI.

    vii) It was never explained that the PPI would attract interest.

    7. In considering this, and all matters in this Defence, the Defendant asks the court to take into account the following Principles of Business which are legally binding on EGG, under the Financial Services & Markets Act 2000, and are contained in the FSA Handbook:

    Principle 1 Integrity - A firm must conduct its business with integrity.

    Principle 2 Skill, care and diligence - A firm must conduct its business with due skill, care and diligence.

    Principle 3 Management and control - A firm must take reasonable care to organise and control its affairs responsibly and effectively, with adequate risk management systems.

    Principle 5 Market conduct - A firm must observe proper standards of market conduct.

    Principle 6 Customers' interests - A firm must pay due regard to the interests of its customers and treat them fairly.

    Principle 7 Communications with clients - A firm must pay due regard to the information needs of its clients, and communicate information to them in a way which is clear, fair and not misleading.

    Principle 8 Conflicts of interest - A firm must manage conflicts of interest fairly, both between itself and its customers and between a customer and another client.
    Principle 9 Customers: relationships of trust - A firm must take reasonable care to ensure the suitability of its advice and discretionary decisions for any customer who is entitled to rely upon its judgment.

    8. Under section 75(1) of the Consumer Credit Act 1974, a creditor is jointly and severally liable for misrepresentations and breaches in contract of the supplier, and therefore the Defendant contends that the Claimant is liable.

    9. In March 2009 the defendant sought advice from the Consumer Credit Counseling Service and was advised to pay what he could reasonably afford and to send out a ‘offer of token payment’ letter along with an Income and Expenditure list to all his creditors.

    10. All the Defendants creditors with the exception of Egg accepted the offer of £1.00 per month until his financial situation changes.

    11. If the court were to award judgment to the Claimant this would undoubtedly result in the Claimant having an unfair advantage over the other creditors who have accepted the offer of £1.00 per month.

    12. The Claimant claims interest pursuant to section 69 of the County Courts Act, 1984 which the Claimant should surely know they are not entitled to by virtue of the County Courts (Interest on Judgment Debts) Order, 1991 (SI 1991 No. 1184 (L. 12)) in particular section 2(3)(a), which clearly prohibits such an award.

    13. The Defendant raised the above issues of mis-sold PPI with the Claimant on 13/10/2009 & the account was in dispute. Therefore the Claimant should never have commenced this claim & the Defendant that the claim should be struck out forthwith.


    Statement of Truth

    I, xxxx, believe the above statement to be true and factual

    Signed:

    This was submitted 18th October. I then got my aq through on 3rd November and would now like some help on what to do and what I can ask for using a draft order for directions etc?

    I recieved Bryan Carters aq through yesterday and had nothing in it that looked bad all the boxes where checked like I will be doing with mine.

    If anymore info a pics of my CCA etc are needed let me know and I will get them up.

    thanks

    wilchy
    Tags: None

  • #2
    Re: wilchy vs EGG/Bryan Carter Need help with AQ

    Hi Wilcchy

    Welcome to Legal Beagles.

    I am just flagging up your post so that someone with more expert knowledge of Egg and the court system can help you.

    What is the situation with CAG? Also, do have you a thread link so we can also view what has been going on over there.

    Thanks
    Tuttsi

    Comment


    • #3
      Re: wilchy vs EGG/Bryan Carter Need help with AQ

      Thanks for replying Tuttsi,

      in regards to CAG it has been great help with my defence etc especially a member called Foolishgirl as without her I would have got nowhere but she isnt very knowledgable on the PPI aspect of things. But its now come to a stand still with advice in regards to my aq, I know how to fill it in etc but just want to put more umph! in my court case for Mr Carter to deal with, hence doing a draft order for directions relating to my PPI.

      Heres the link to my original thread on CAG

      Urgent Help Needed Please - Bryan Carter Have issued a Judgement What Do i Do

      Thanks again for your help so far.

      Comment


      • #4
        Re: wilchy vs EGG/Bryan Carter Need help with AQ

        Okay, so the basic situation is you are making an offer to pay at the same rate as your installments currently made via CCCS on the amount you agree with but defending the part of the claim that is made up of PPI ? but also stating that the claim shouldnt have been bought as it was in dispute at the time it was bought.

        Sooo, wheres the PPI dispute at, is it with FOS ?
        #staysafestayhome

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        Received a Court Claim? Read >>>>> First Steps

        Comment


        • #5
          Re: wilchy vs EGG/Bryan Carter Need help with AQ

          Thats correct. The PPI is still with the FOS at the moment. I have never missed any of my token offer payments since I started my Debt remedy plan. I just didnt want BC to get a default judgement and with me getting the signed agreement from them my only choice for a defence was mainly the PPI issue.

          Comment


          • #6
            Re: wilchy vs EGG/Bryan Carter Need help with AQ

            Seems to me that Egg are claiming default etc and balance, but you are claiming mis-sold PPI which you have already claimed got no joy from Egg and passed on to FOS and are waiting a decision for? as it seems to me that the defence that you have entered doesn't actually answer the POC they have submitted and doesn't make it clear that you are counterclaiming (if you are) the PPI.

            Sorry if I have this totally wrong, but if the above is the case then you need to make it clear that you want the PPI to be used to reduce the balance owing, because at the moment it isn't. Unless of course I am completely on the wrong track here.

            Also you mention a Judgement debt - is there already a CCJ?
            Is no longer here

            Comment


            • #7
              Re: wilchy vs EGG/Bryan Carter Need help with AQ

              Originally posted by WendyB View Post
              Seems to me that Egg are claiming default etc and balance, but you are claiming mis-sold PPI which you have already claimed got no joy from Egg and passed on to FOS and are waiting a decision for? as it seems to me that the defence that you have entered doesn't actually answer the POC they have submitted and doesn't make it clear that you are counterclaiming (if you are) the PPI.

              Sorry if I have this totally wrong, but if the above is the case then you need to make it clear that you want the PPI to be used to reduce the balance owing, because at the moment it isn't. Unless of course I am completely on the wrong track here.

              Also you mention a Judgement debt - is there already a CCJ?
              Basically Bryan Carter applied for Judgement (as im only paying my advised by CCCS £1 token payent), I panicked got straight onto CAG and got some good help. Did all my CPR and got my CCA from BC late but in time for me filing my defence. We then had to have some kind of defence so as to avoid BC getting judgement by default and this was basing it on missold ppi and effectively saying I dont owe the ammount claimed in the POC due to missold ppi on my account and currently is with the FOS.

              Yes EGG said no to my first letter etc and so I had to complain to the FOS.

              I am not counterclaiming.

              I have no CCJ as far as I know

              Hope this info helps.

              Thanks

              wilchy

              Comment


              • #8
                Re: wilchy vs EGG/Bryan Carter Need help with AQ

                Hi. I have a couple of questions concerning this thread. Wilchy, I am very interested in your situation, as you will see from my own Egg thread on this site, I also have a mis-sold clam against Egg, although they are passing the account around the DCAs at the moment.

                1. If there is a disputed PPI 'element' in the principle sum being claimed by Egg, how can they legitimately get a court order? Surely the amount being sued over by them has to be accurate and not in dispute (which it is)?

                2. Can Egg bring a court claim while the FOS are investigating the dispute?

                Comment


                • #9
                  Re: wilchy vs EGG/Bryan Carter Need help with AQ

                  Originally posted by The Debt Star View Post
                  Hi. I have a couple of questions concerning this thread. Wilchy, I am very interested in your situation, as you will see from my own Egg thread on his site that I also have a mis-sold clam against Egg, although they are passing the account around the DCAs at the moment.

                  1. If there is a disputed PPI 'element' in the principle sum being claimed by Egg, how can they legitimately get a court order? Surely the amount being sued over by them has to be accurate and not in dispute (which it is)?

                  2. Can Egg bring a court claim while the FOS are investigating the dispute?
                  Thats exactly what we were all thinking on CAG. Its gonna be a fun time? I think. LOL.

                  Thanks for looking in.

                  Comment


                  • #10
                    Re: wilchy vs EGG/Bryan Carter Need help with AQ

                    I have read on this site and on CAG that this Bryan Carter outfit look for "easy" CCJs and if you are intending to defend that BC crawls away.

                    Not knowing much about the litigation process, is there an actual date set for this matter?

                    I would imagine that the advice on CAG is right? you have a reasonable defence in saying that (a) the PPI claim is being adjudicated right now; (b) the PPI 'element' in your loan principle was (presumably??) single premium and hence the principle contains an unlawful sum that is not yet quantified; and (c) the loan needs to be re-scheduled before Egg can sue to recover it.

                    The account should be in dispute and while Egg have to investigate the claim surely the recovery of monies must be gridlocked until the FOS have finished their investigations and the loan is re-scheduled.

                    Egg had Fredpricksons instructed AFTER I disputed the account and launched my PPI claim and also a claim that my entire loan was mis-sold(it was a consolidation loan and the previous Egg accounts had defective agreements and mis-sold PPI, which I argue Egg tried to conceal with the new agreement). Got rid of Freds real quick with the sub-judice letter, as did chalk-it-up. Didn't get as far as Bryan Carter but would have as he is their solictor.

                    Well, all the best with this wilchy. I

                    will follow with interest.
                    Last edited by The Debt Star; 13th November 2010, 23:05:PM.

                    Comment


                    • #11
                      Re: wilchy vs EGG/Bryan Carter Need help with AQ

                      Originally posted by The Debt Star View Post
                      I have read on this site and on CAG that this Bryan Carter outfit look for "easy" CCJs and if you are intending to defend that BC crawls away.

                      Not knowing much about the litigation process, is there an actual date set for this matter?

                      I would imagine that the advice on CAG is right? you have a reasonable defence in saying that (a) the PPI claim is being adjudicated right now; (b) the PPI 'element' in your loan principle was (presumably??) single premium and hence the principle contains an unlawful sum that is not yet quantified; and (c) the loan needs to be re-scheduled before Egg can sue to recover it.

                      The account should be in dispute and while Egg have to investigate the claim surely the recovery of monies must be gridlocked until the FOS have finished their investigations and the loan is re-scheduled.

                      Egg had Fredpricksons instructed AFTER I disputed the account and launched my PPI claim and also a claim that my entire loan was mis-sold(it was a consolidation loan and the previous Egg accounts had defective agreements and mis-sold PPI, which I argue Egg tried to conceal with the new agreement). Got rid of Freds real quick with the sub-judice letter, as did chalk-it-up. Didn't get as far as Bryan Carter but would have as he is their solictor.

                      Well, all the best with this wilchy. I

                      will follow with interest.
                      Thats exactly what I heard too! But I seem to be the exception in this case. My typical luck .

                      There is no date at the minute apart from my aq having to be in by 18th November.

                      Fredericksons were the last DCS to have this then straight onto BC. Gotta love the DCA's

                      So now I just need help with a good aq.

                      Hopefully someone can help

                      Comment


                      • #12
                        Re: wilchy vs EGG/Bryan Carter Need help with AQ

                        Hi. Surely part of your response should include a quantified claim against Egg? I don't mean a counter claim as such (although from the above posts it seems that is an option), I mean have you prepared a spreadsheet and worked out what your claim is for pounds, shillings and pence? That figure, in your response to the court will demonstrate that you mean business and have thought about why the amount being claimed by BC is incorrct and why an order should not be made.

                        You can get help on here with the spreadsheet for your PPI claim. I suggest you PM Amethyst in the first instance and ask her to put you in touch with the guys that help with that.

                        Likewise with the wording for the response you have to file (whatever an "aq" is?). PM Amethyst for the best contact.

                        Comment


                        • #13
                          Re: wilchy vs EGG/Bryan Carter Need help with AQ

                          aq = Allocation Questionaire

                          Comment


                          • #14
                            Re: wilchy vs EGG/Bryan Carter Need help with AQ

                            I see, Tuts, this is that small claimsb track, fast track and multi-tack mullarky?
                            you're presumably going to request the least expensive track in terms of getting a possible adverse costs order, wilchy!
                            btw, ignore my remarks about quantifying your claim as I see in your Defence you already have!

                            Comment


                            • #15
                              Re: wilchy vs EGG/Bryan Carter Need help with AQ

                              Surely, if your complaint re: mis-sold PPI is with the FOS, the matter would be grid-locked and EGG should not have issued the county court claim.

                              In my view, the OP has two options:
                              Request an extension under the CPR's in order that EGG fully disclose ALL documents that relate to their claim, you cannot defend without obtaining same;
                              explain that you have a valid dispute lodged with the FOS.

                              or, counter-claim re: the mis-sold PPI.

                              EGG, should have waited for the result from the FOS before issuing their coumty court claim!
                              Last edited by Angry Cat; 14th November 2010, 09:28:AM. Reason: typo

                              Comment

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