Originally posted by The Debt Star
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I have a number of PPI complaints on with them and have received letters last week advising me of delays in looking into my comlaints and that they cannot advise the length of time I will be waiting for an adjudicator to be appointed.
One case has been upheld - but they (Amex) will not pay up in line with FOS guidelines so ajudicator has asked for an Ombudsman to review.
This was four months ago and it still has not been allocated to an Ombudsman.
Matty

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