Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

[Paul210]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

I just had another conversation with RBS who still tell me my complaint is on hold. I drew the chaps attention to the website (yes their very own website) which clearly states they are now dealing with the backlog. "That's not what we have been told!" the shocked T**T then exclaimed. They realy are bad and having read the thread about redress above, that just cannot be right that they get away with that as both RBS and the BBA said they would be paying compensation where appropriate. My suggestion on this point is to raise a complaint not through FOS but the FSA, to ask why the financial firms are not offerering redress according to the priniples an dopen letter.

In direct contradiction to this I've rceived a letter this morning adressed to our CMC covering all complaints we have outstanding with RBS stating as follows;

"We wrote recently saying that our mutual customers complaints had been put on hold due the the PPI court case.

We are pleased to confirm that the court case is now complete and we are now able to progress these complaints. We thank you for your continued patience and look forward to providing you with a full reponse to the concerns raised.

We will be responding to customers in the order that complaints were recevied so you dont need to do anything in response to this letter. However, if you would like to speak to us, please do so on the number above.

yours sincerely etc etc"

This either means that they are lying to buy time with CMC's or that the guy you spoke with hasnt been kept in the loop, either way it doesnt instil confidence that they are on top of the situation..

[stevesouth33]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

I just had another conversation with RBS who still tell me my complaint is on hold. I drew the chaps attention to the website (yes their very own website) which clearly states they are now dealing with the backlog. "That's not what we have been told!" the shocked T**T then exclaimed. They realy are bad and having read the thread about redress above, that just cannot be right that they get away with that as both RBS and the BBA said they would be paying compensation where appropriate. My suggestion on this point is to raise a complaint not through FOS but the FSA, to ask why the financial firms are not offerering redress according to the priniples an dopen letter.

[leclerc]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

how does the ombudsman approach redress where a PPI policy has been mis-sold?

This is how the FOS calculate redress but it will be based on individual circumstances so not every scenario will necessarily fit your criteria.

[leclerc]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Has anyone been able to make progress against RBS?

RBS are stil making offers as "gestures of goodwill" when they state verbally the complaint has been upheld. They are refunding the PPI paid but not offering the 8%.

I have spoken to them directly and got nowhere other than being told their policy is not to pay it adn if we want it we must go to the FOS.

I have also written to the FSA on the point. I just wonderd if anyone else had any experience?

Are they merely offering a refund of premiums but not a compensatory level for the money being deprived from you?
------------------------------- merged -------------------------------

Has anyone been able to make progress against RBS?

RBS are stil making offers as "gestures of goodwill" when they state verbally the complaint has been upheld. They are refunding the PPI paid but not offering the 8%.

I have spoken to them directly and got nowhere other than being told their policy is not to pay it adn if we want it we must go to the FOS.

I have also written to the FSA on the point. I just wonderd if anyone else had any experience?

Are they merely offering a refund of premiums but not a compensatory level for the money being deprived from you? I think most of the banks are sticking to the policy of refund of premiums but not compensatory amount.

[flossie]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Same here. They have offered me goodwill gesture but no interest and PPI only back 6 years. I have refused and stated why. Not yet received any reply.

[skv123]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Lenders sought PPI rate cut

FT.com / Companies / Banks - Lenders sought PPI rate cut

Has anyone been able to make progress against RBS?

RBS are stil making offers as "gestures of goodwill" when they state verbally the complaint has been upheld. They are refunding the PPI paid but not offering the 8%.

I have spoken to them directly and got nowhere other than being told their policy is not to pay it adn if we want it we must go to the FOS.

I have also written to the FSA on the point. I just wonderd if anyone else had any experience?

[di30]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

How banks are dealing with PPI claims

Financial Mail
15 May 2011

http://www.thisismoney.co.uk/credit-...in_page_id=506

As lenders abandon their five-year struggle against repaying mis-sold loan cover, we compare how the High Street banks are handling PPI claims. You may also want to read Financial Mail's full report on PPI.

[di30]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Have we had one success here yet (with the ones involved and that was held up due to the JR)?
And since this BBA thing now over?

Surely the banks are not still saying they are waiting for guidelines from the FSA before they get on with complaints?
The FSA want them to get on with them now with the rules already set up for them???

I did actually email the FSA about this yesterday, although not expecting an answer so soon, we know what its like a month or so on before we do.

[pompeyfaith]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Morpheus,

Indeed this sorry mess is a lot bigger than we are lead to believe indeed my multi policy claim with the co-op totalled just under £9k and I still have a few to go yet.

All the figures flying around by the media are under estimated by a long shot and there will be many more large claims.

[enaid]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

and yet another warning

Ceeney said. She also warned consumers not to bring their complaint via a claims management company. "Our research shows 76% of complainants are using a claims management firm, but these companies charge up to a quarter of any resulting compensation and they do not improve anyone's chance of a favourable outcome. The ombudsman service is free to use"

[morpheus]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

Hi Guys and Gals, thought this might be of some interest to you:

PPI mis-selling claims swamp banks | Money | The Guardian

The Ombudsman said the largest payout was £44,000.00.... Wowzers, didn't think it was possible. Scamming people on an epic scale!
Average Compensation is £2750.00. That is a lot of money
One consumer received £100,000.00 (over a few claims).

These figures are mind-blowing!

[di30]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

As the saying goes " you reap what you sow" and that holds true

Too damn right PF!

And what happened about these banks hiring more staff?

Most of them won't be trained either I don't expect.

http://www.compliancy-services.co.uk...ppi-complaints

[pompeyfaith]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

As the saying goes " you reap what you sow" and that holds true

[di30]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

No sympathy from me.

Well they know what they must do, they need to pull their fingers out where they've been and get on with them, stop sitting on them!!!!

They put themselves in this position!

[pompeyfaith]

Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

http://www.guardian.co.uk/money/2011...sselling-banks

High street banks are not able to cope with the torrent of claims for mis-selling of payment protection insurance (PPI), according to the Financial Ombudsman Service.

What a shame and no sympathy from me as they should of thought of that before they put claims on hold.

Get more staff and sort it otherwise you will start to see a flood of N1 forms dropping in your mailbag.