Thank you I will go back to them and refer them back to my previous email.
CMC requesting further info about ppi payment
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Hi just had another email, threatening to rake me to court if I don't respond in 14 days, copy of the email below any advice what to do is appreciated.
We have been instructed to act for Quickly Finance Limited, trading as Fast Track Reclaim.
You instructed our Client Quickly Finance Limited t/a Fast Track Reclaim in relation to your PPI complaint concerning Barclaycard.
When you instructed our Client, you accepted their terms and conditions of acting which included an obligation on you to disclose certain documents pertinent to your claim.
Our client has advised us that they are yet to receive a copy of the Final Decision Letter which Barclaycard sent to you. In this letter Barclaycard would have either accepted or rejected your claim. If the claim was accepted, Barclaycard would have confirmed the compensation payable to you.
Clause 4 of the terms you signed with our Client state:
“You must complete all documentation and disclose all relevant information which is pertinent to your claim in a truthful manner which is accurate to the best of your knowledge…If the Company offers or pays Compensation to You directly, You agree to notify FTR immediately (and within 7 days at the latest) and to provide the details FTR needs to calculate Your Fee(s)”.
We would be grateful if you could send to us a copy of the Final Decision Letter sent to you in the freepost envelope provided with the letter you will recieve in the post. Alternately, this can be emailed to us at debtrecovery@josephjameslaw.co.uk.
Please provide the evidence we have requested within 14 days from the date of this letter. If you require further time to obtain this information because you no longer have it and need to contact Barclaycard to obtain a copy, then simply let us know.
If we do not hear from you within 14 days from the date of this letter or we do not receive a copy of Barclaycard final decision letter as requested; further action will be taken via the courts without further notice to you. Our client’s rights are fully reserved in this regard.
Should you have any queries or require any assistance, please do not hesitate to contact us on 0333 212 7419.
Dispute Resolution Team
Fast Track House | Pearson Way | Stockton-on-Tees | TS17 6PT
Telephone: 0333 212 3877 | Fax: 0203 725 9844 | www.josephjameslaw.co.uk
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Help and support with all issues related to finances. If you'd like information on sources of free, regulated, debt help and advice you can visit the Money Advice Service. It's an independent service, set up by the government to help people make the most of their money.
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