Re: Yes Car Credit/Direct Auto Finance
Hi Steve
I take it Direct Finance were the ones who arranged and set up your account?
Whoever the lender is (who you paid the monthly payments to) you can request a SAR with them.
How long ago was it when you taken it out?
If from 14 Jan 2005, you may be able to deal with the complaint through the Financial compensation scheme (FSCS), they will accept the lender's paperwork (copies) of when you make a claim, as all details will be with the lender anyway, despite it sold by the stated dealer.
So what you could do if you've not done so yet is contact the FSCS and ask if the business (who have gone down under) are listed with them, they do have lists on their website, but not all are shown, which is why its worth ringing them, failing that, post back and there are other ways around this if it comes to it.
Details of the FSCS below.
http://www.fscs.org.uk/contact-us/
------------------------------- merged -------------------------------
Welcome to Legal Beagles by the way!
Originally posted by ssteveyg1001
View Post
Hi Steve
I take it Direct Finance were the ones who arranged and set up your account?
Whoever the lender is (who you paid the monthly payments to) you can request a SAR with them.
How long ago was it when you taken it out?
If from 14 Jan 2005, you may be able to deal with the complaint through the Financial compensation scheme (FSCS), they will accept the lender's paperwork (copies) of when you make a claim, as all details will be with the lender anyway, despite it sold by the stated dealer.
So what you could do if you've not done so yet is contact the FSCS and ask if the business (who have gone down under) are listed with them, they do have lists on their website, but not all are shown, which is why its worth ringing them, failing that, post back and there are other ways around this if it comes to it.
Details of the FSCS below.
http://www.fscs.org.uk/contact-us/
------------------------------- merged -------------------------------
Originally posted by ssteveyg1001
View Post
Welcome to Legal Beagles by the way!
Comment