• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Allay Claims strikes again, again

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Allay Claims strikes again, again

    Hi Folks, hopefully I can get some advice please...

    I had a PPI claim managed by Allay around 2019, I think this was via Facebook but don't remember signing up to it and dont have any paperwork for it.
    Had some letters that they had found PPI with Natwest and they had won the case. I don't remember what happened after that.
    Recently I had lots of texts and letters from them for payment but as Im struggling with debt I left this as I had bigger problems to sort.

    Now I have been issued a County Court Claim form to fill out / sort out - this was sent 15th Oct.

    What should I do? Is there a way I can delay this until I get / request the paperwork? Claim at County Court is about 500 and claim is via AJJB Law Ltd

    Many thanks.

    Tags: None

  • #2
    EXC Can you please take a look and advise, many thanks.

    Comment


    • #3
      Originally posted by Billybudd View Post
      Hi Folks, hopefully I can get some advice please...

      I had a PPI claim managed by Allay around 2019, I think this was via Facebook but don't remember signing up to it and dont have any paperwork for it.
      Had some letters that they had found PPI with Natwest and they had won the case. I don't remember what happened after that.
      Recently I had lots of texts and letters from them for payment but as Im struggling with debt I left this as I had bigger problems to sort.

      Now I have been issued a County Court Claim form to fill out / sort out - this was sent 15th Oct.

      What should I do? Is there a way I can delay this until I get / request the paperwork? Claim at County Court is about 500 and claim is via AJJB Law Ltd

      Many thanks.
      Hiya

      Just need to clarify what you received from AJJB. Is it a pre-action 'letter before claim' with a reply form and income & expenditure form to complete & return?

      Comment


      • #4
        Hi there, No it is a proper County Court Business Centre Claim form. I have just started the Acknowledgment of Service part.

        Comment


        • #5
          Ok well you're doing the right thing by acknowledging the claim.

          You could have a good chance of defending it.

          Allay took one of our members to court last year and she won. Despite the fact that she got a PPI refund as a result of claim made by Allay, the court held that she didn't in fact consent to them making the claim even though Allay produced a letter of authority with a digital signature they claim she authored. It also held that even if she had consented, the contract would have been invalid due to Allay not complying with distance selling regulations.

          See here Allay LOSE in Court - LegalBeagles Forum

          Comment


          • #6
            Ok, Thats great, I'll have a read through. In the meantime is there any letters to send off or things I should do? Thanks so much for your help!

            Comment


            • #7
              For now just acknowledge the claim indicating that you intend to defend in full. Don't fill out the defence box. You need to file the acknowledgment no later than 14 days after the date of service of the claim (when you received it). Then you file your defence no later than 28 days after the date of service.

              Can you post up the claim so I can see the particulars of claim?

              Comment


              • #8
                Hi there, I have Acknowledged the claim yesterday within time. Please see the particulars attached. thanks for your help
                Attached Files

                Comment


                • #9


                  Attached at the bottom of this post is the defence that one of our members used successfully against Allay, so you can edit to suit. Post up a draft when you've done it and I'll take a look.


                  Attached Files

                  Comment


                  • #10
                    Originally posted by Billybudd View Post
                    Hi there, I have Acknowledged the claim yesterday within time. Please see the particulars attached. thanks for your help
                    Hold on, it says the invoice date was 13 October, just 2 weeks ago.

                    Can you send me a copy of the claim form please to nick@legalbeaglesgroup.com

                    Also what date are Allay saying you signed up with them in 2019?

                    Comment


                    • #11
                      Hiya

                      Got it but I'm still none the wiser about about the very recent invoice date and the date Allay say you signed up with them.

                      So a few questions:

                      1. What date are Allay claiming that you signed up with them via Facebook?

                      2. Do you have a copy of the invoice and if so can you send it to me?

                      3. Prior to receiving the claim did you get a letter of claim which included a reply form and financial form to complete and return and if so did you?

                      4. It would be handy to see some of the letters you got from Allay/AJJB about them winning your case and also the recent ones asking you for their fee.

                      5 Did you ever actually receive a PPI refund from Nat West?

                      Comment


                      • #12
                        Hi There, sorry about delay in responding, Dug out what paperwork I had and will to try and answer some questions...


                        1. What date are Allay claiming that you signed up with them via Facebook?


                        I don't know for sure but the Proforma Invoices (there are 2 for 2 different claims) are dated 22/10/19

                        2. Do you have a copy of the invoice and if so can you send it to me?

                        Yes, I have 2 Pro forma invoices

                        3. Prior to receiving the claim did you get a letter of claim which included a reply form and financial form to complete and return and if so did you?

                        No - I've only just found this while looking for their letters.

                        4. It would be handy to see some of the letters you got from Allay/AJJB about them winning your case and also the recent ones asking you for their fee.

                        OK I have these

                        5 Did you ever actually receive a PPI refund from Nat West?

                        Yes

                        Comment


                        • #13
                          EXC Can you please take a look, many thanks.

                          Comment


                          • #14
                            Originally posted by Billybudd View Post
                            Hi There, sorry about delay in responding.
                            If you need help with this responding promptly is critical. Just looking at the dates again you've got 28 days from the date of service of the claim to file a defence, which means it's got to be in by about this weekend so we need to work fast.

                            You had previously sent me 2 'letters before claim' - one dated 19 Aug for 151.38 and another dated 14 Aug for 382.59, and it's the latter that they appear to have issued the claim for.

                            The 2 invoices you sent me are for 151.38 and 35.69 respectively and so don't appear to be related to the claim.

                            1. Did you ever reply to the letters before claim?

                            2. In the docs you previously sent me I don't have an invoice or any paperwork relating that particular invoice or the claim it's related to. Do you have it?

                            3. I have no idea if you received a PPI refund in relation to the commission of 382.59 that they're claiming or if they did, whether it was a result of them claiming it from the bank or you (or another CMC). Do you know?






                            Comment


                            • #15
                              [QUOTE=EXC;n1596439]

                              If you need help with this responding promptly is critical. Just looking at the dates again you've got 28 days from the date of service of the claim to file a defence, which means it's got to be in by about this weekend so we need to work fast.

                              You had previously sent me 2 'letters before claim' - one dated 19 Aug for 151.38 and another dated 14 Aug for 382.59, and it's the latter that they appear to have issued the claim for.

                              The 2 invoices you sent me are for 151.38 and 35.69 respectively and so don't appear to be related to the claim.

                              1. Did you ever reply to the letters before claim?

                              2. In the docs you previously sent me I don't have an invoice or any paperwork relating that particular invoice or the claim it's related to. Do you have it?

                              3. I have no idea if you received a PPI refund in relation to the commission of 382.59 that they're claiming or if they did, whether it was a result of them claiming it from the bank or you (or another CMC). Do you know?


                              Hi There, in answer to your questions,

                              1. No I didn't respond to the letters. My wife was ill over last few months and let all this get on top of me.

                              2. I will have another look this evening, but can't find it so far.

                              3. As far as I know, I already had a direct claim going through the Financial Ombudsman with Natwest, so dont know for sure if it was directly a result of them winning for me. I did get a Cheque in the end from Natwest

                              Thank you for your help.

                              Comment

                              View our Terms and Conditions

                              LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

                              If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


                              If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.

                              Announcement

                              Collapse
                              2 of 2 < >

                              INFORMATION

                              Claims Management Compare CMCs
                              Before using a claims management company make sure you DO YOUR RESEARCH. Firms can charge up to 50% of any refund you might be due.


                              LegalBeagles helps you compare CMCs on price and ratings of claims management companies that offer to help reclaim PPI (Payment Protection Insurance) or other financial products.


                              If you have a problem with a Claims Management Company you can post on our consumer forum for help in the first instance.


                              To make a formal complaint you should complain to the CMC in the first instance, and if there has been no resolution within 8 weeks you can take your complaint to the Legal Ombudsman.
                              See more
                              See less

                              Court Claim ?

                              Guides and Letters
                              Loading...



                              Search and Compare fixed fee legal services and find a solicitor near you.

                              Find a Law Firm


                              Working...
                              X