JPS Financial asking for money

[EricJ]

Hi
A few years ago I signed up with JPS Financial for PPI claims. They recovered some money and I paid up and that was that. One bank refused to deal with them so I did everything and got a very modest pay out. This was 2 or 3 years ago and then last week I had a letter from JPS Financial asking for a cut of the money or dire consequences etc. I’m inclined to ignore them. Is that wise?

Thanks

[EricJ]

They have now sent me an invoice for over £600 for “hours spent pursing my case”!

[EXC]

You should absolutely make a formal complaint to them and that way you can refer it to the Claims Management Ombudsman if they either reject it or don't give you a final response within 8 weeks.

[cameronchloe]

hi, i’m having trouble with jps financial ltd. iv received letters saying i owe them for the work they have done, they have done nothing! i went with another company in the end as i didn’t hear anything from them in 2 years!!. apparently i owe them £600 and it’s now been pasted on to a debt collectors and the bills gone up to a £1000 and i have 2 weeks to pay.
have you paid them or have you put in a complaint? i have no
idea what i can do? iv been scammed by these people

[EXC]

hi, i’m having trouble with jps financial ltd. iv received letters saying i owe them for the work they have done, they have done nothing! i went with another company in the end as i didn’t hear anything from them in 2 years!!. apparently i owe them £600 and it’s now been pasted on to a debt collectors and the bills gone up to a £1000 and i have 2 weeks to pay.
have you paid them or have you put in a complaint? i have no
idea what i can do? iv been scammed by these people

You should absolutely make a formal complaint to them and if they either don't uphold it or don't give a a final response within 8 weeks, take it to the Claims Management Ombudsman.

[HarrisL81]

I engaged JPS in 2015 for two claims, they were successful with one claim but unsuccessful with another. I was able to obtain a refund via another company last year. 6 years later I’ve received an invoice stating that I had not informed them that I had reclaimed the money and they had incurred admin charges and I must pay £200 now. I’ve tried calling but they’re not taking calls and I have to email, which I’ve done but I’ve not had a response. What should I do? I can’t afford this?

[EXC]

You need to make a formal complaint and if they don't uphold it you can take it to the Claims Management Ombudsman.