Bank-Smart/MIL Collections

[Philypuss]

Hi again @Exc.

I forgot to ask do we need to inform BS that we are referring the case to the Ombudsman.

[EXC]

Could you give us an update on this Philypuss

[Paulwhitelaw]

In a similar situation received a call from bank smart saying they had a check for ppi in my name if I paid £75 to there agent at my door I would receive a check said no as I've no contact with bank smart they said they would cancel my check after several months got a letter saying I qs due then £132 in commission didnt pay it now have mil collection saying there now a bill of £321 and I need to pay it several phone calls and emails no contact mil state that I should pay it and claim back but there is no contract or any legally documents*

[EXC]

In a similar situation received a call from bank smart saying they had a check for ppi in my name if I paid £75 to there agent at my door I would receive a check said no as I've no contact with bank smart they said they would cancel my check after several months got a letter saying I qs due then £132 in commission didnt pay it now have mil collection saying there now a bill of £321 and I need to pay it several phone calls and emails no contact mil state that I should pay it and claim back but there is no contract or any legally documents

Hiya

The best way to deal with this is to make a formal complaint to Bank Smart, we which could help you with but just so we understand, have you had anything from Bank Smart in writing about any of this or just from MIL?

If so could you post it up (removing any personal information) or send it to us at nick@legalbeaglesgroup.com

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