Help please Woolwich/Barclays **offer received**

[TANZARELLI]

Re: Help please Woolwich/Barclays

Yes definately keep at them, they need hounding on this.

[Budgie]

Re: Help please Woolwich/Barclays

Hi Kim,

See Blooming flower V Abbey thread.

I think it's worth sending another quick letter to Barclays, saying that it's great that they agree that you are in financial difficulty but that you need something doing very quickly to assist you in resolving your finacial difficulties.

Let's see if that does any good. If it doesnt then lets get a letter off to the FSA and complain that Barclays are not taking their responsibilities and obligations with respect to Hardship Claimants seriously !!

Budgie

[skintkim]

Re: Help please Woolwich/Barclays

Hi Budgie, when I telephoned last week I was told obviously over the phone tuat I was a financial hardship claimant and had posted me a budget form (which I still haven't received) and was told just because I was financialhardship it didn't mean I would get my money back. The trouble is when you telephone them it is just to the normal number as the number I was given for the legal department did not deal with claims or so they said!

[Budgie]

Re: Help please Woolwich/Barclays

Do you mean that you havent received the Barclays version of the budgeting sheet Kim?

If so just keep calling them every day until you receive it. Lay it on a bit with them. Remind them that you actually sent in a letter over two months ago !!!!Remind them that you including a detailed financial statement - which they then asked you to redo on thier version of the form.

Say that your are disapointed that it is taking such a long time to confirm that you are in severe finacial hardship and that you cannot undertsand why?

Say that you were finding it extremely difficult to manage things two months ago and now it is even worse.

Try and get an admission from them, over the phone, that you are a financial hardship claimant and ask them what they are going to do to assist you in this situation and when are they going to do it.

Say that if you havent heard from them before Thirsday this week you will be writing to the Finacial Services Authority to advice them that Barclays are ignoring a Claimant who is in severe finacial hardship.

[skintkim]

Re: Help please Woolwich/Barclays

Hi All, I have still not had any written confirmation from Barclays, How long shall I give them?

[skintkim]

Re: Help please Woolwich/Barclays

ok will do thankyou

[Amethyst]

Re: Help please Woolwich/Barclays

Hi honey - yep normal - will just be like your IE so use the figures off that. they do seem to insist on using their own ones - suppose it lets them stall you that bit longer the swines.

Once you return that they should let you know if you are considered financial hardship and what they are going to do about it.

[skintkim]

Re: Help please Woolwich/Barclays

Hi All, I telephoned Barclays today and they said they had received the I&E sheet and my letter and that the next stepwould be for them to send me a budgeting sheet (not much help) and is this normal and what should I expect to happen Now?

[Xena]

Re: Help please Woolwich/Barclays

Did you call Barclays litigation though? Don't wait for them to contact you as they won't.

[skintkim]

Re: Help please Woolwich/Barclays

Hi Budgie,

No silence so far!!!!!!

[Budgie]

Re: Help please Woolwich/Barclays

Hi Skintkim,

Any news ??

Rgds Budgie

[Amethyst]

Re: Help please Woolwich/Barclays

Kim - definately call your bank - tell them you are claiming financial difficulty and could they look at your claim.. Call the legal dept - the peeps you send your IE to probably.

Try not to agree to anything say you need to have a think if they offer you unless they offer you 70% odd then say ta v much stick it in writing for me/email it me.

Just give them a call honey you have NOTHING to lose.

[enaid]

Re: Help please Woolwich/Barclays

That is how ladidi manged to get a settlement offer, not the full amount, but she was advised to take the offer and then go for the rest when this is all over and goes in our favour
Don't know the wording of her letter/email but I am sure if you pm her she will help you out there.
Getting no joy from their legal dept the FOS would be your next step and we are waiting a result for Jester from them soon. Hope this helps a little Enaid xx and Good Luck

[skintkim]

Re: Help please Woolwich/Barclays

Hi All again!!!!
I filled out the expenditure sheet but,still I have not heard from them. What should I do shall I contact them?
Lots of people have heard from their banks, Has anyone heard from Barclays and if so what have they been offered ? Is it worth getting in touch with their legal department ?
Any advice would be helpful as I match quite a few of the points for hardship.
Thanks again Kim x

[theGobbyOne]

Re: Help please Woolwich/Barclays

Please please take the advice in the thread and no matter how tedious it gets follow it to the letter..........your charges amount to a rather large sum and its only fair and right that you get what you are owed...........It appears to me that the judge is on your side and if its not too late do what he asked of you..............Everyone is here to help you and we are all behind you.......Good Luck honey
xx