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Who is CCS? Really scared!!!

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  • Who is CCS? Really scared!!!

    I received an email on Monday from a compand called CCS debt collection agency. I thought it was a spoof/phishing email and ignored it. Today i got another one.
    They are chasing for money from Vodaphone. I'm not with Vodaphone. I think my daughter had a plan some 4-6 yrs ago. We paid by DD. Never missed a payment. Ended contract and moved on.

    I've had no official letter by post! Only in an email, which I will post below



    Dear Ive taken my name out ...

    Our client, Vodafone, has authorised us to recover the full amount due to them as detailed below:

    Amount Due: £483.06
    Account Number:
    Payment Ref:

    Please make payment within the next 7 days of the date of this email to avoid further recovery, via our website: www.ccscollect.co.uk.

    If you are unable to make full payment, please contact us on 020 8665 4929 without delay and one of our agents will be able to discuss with you a mutually agreeable repayment arrangement based on your financial circumstances.

    Thanks in advance for your understanding and cooperation.

    Best regards

    Phone numbers starting with 0844 & 0845 are charged at 7p per minute plus your phone company’s access charge.


    This e-mail is for the above addressees only. The information contained in this message or any of its attachments may be privileged and confidential and, is intended exclusively for the addressees. The views or opinions expressed may not be that of the Officers and Directors of Commercial Collection Services Ltd, but the personal views or opinions of the originator. If you are not the intended recipient, any disclosure, reproduction, distribution, dissemination or use of this communication or its contents is not authorised. If you have received this message in error, please advise the sender and delete it immediately. All messages sent and received by Commercial Collection Services Ltd are checked for malicious content. ccscollect is a trading style of Commercial Collection Services Ltd.

    Commercial Collection Services Ltd. Registered in England at 797 London Road, Thornton Heath, Surrey, CR7 6YY. Registered No. 2326104. Telephone: 0208 665 4929

    Authorised and Regulated by the Financial Conduct Authority

    ************************************************** *****************************
    So is this a real thing?
    If i ring the company will i be opening a can of worms?
    If it is official, surely I would have it in writing?

    Im really concerned I'm going to have debt collectors on my door step.

    The first email said i had 7 days to acknowledge, but this says same thing! Surely this one should say 4 days 😕

    Would Really like some advice pls.
    Thanks in advance.

    MMx
    Tags: None

  • #2
    Re: Who is CCS? Really scared!!!

    ignore util you receive something positive ? in the post! they have no powers.

    or contact Vodafone and get explanation even better = they have on many occasions got it wrong it seems.

    Comment


    • #3
      Re: Who is CCS? Really scared!!!

      Thanks for reply. I did think it weird that they sent emails and not an official letter through post. Assuming they don't have my address ?

      Comment


      • #4
        Re: Who is CCS? Really scared!!!

        Don't phone them or write to them any more emails or letters come back for advice.

        Comment


        • #5
          Re: Who is CCS? Really scared!!!

          Thanks so much. That was my gut instinct to stay quiet and ignore.

          Comment


          • #6
            Re: Who is CCS? Really scared!!!

            Arrgghh!! Just had letter through post from them????

            Comment


            • #7
              Re: Who is CCS? Really scared!!!

              Originally posted by Mummymouse View Post
              Arrgghh!! Just had letter through post from them????
              can you post up a redacted copy of it?? It could just be a :fish2: letter xx
              Debt is like any other trap, easy enough to get into, but hard enough to get out of.

              It doesn't matter where your journey begins, so long as you begin it...

              recte agens confido

              ~~~~~

              Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

              I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
              But please include a link to your thread so I know who you are.

              Specialist advice can be sought via our sister site JustBeagle

              Comment


              • #8
                Re: Who is CCS? Really scared!!!

                CCS collect on behalf of other companies, so just a farmed out fishing expedition I would expect. If you are concerned I would give Vodafone a call and ask them to check if anything was left outstanding on the old account held by your daughter, and if so, why wasn't it sorted at the time. It is extremely unlikely CCS Collect would take any further action if you just ignore them completely - so I wouldn't contact them at all - but if it is playing on your mind I think a call to Vodafone would be a good idea.
                #staysafestayhome

                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                Received a Court Claim? Read >>>>> First Steps

                Comment


                • #9
                  Re: Who is CCS? Really scared!!!

                  How do i post photo of letter they sent pls?

                  Comment


                  • #10
                    Re: Who is CCS? Really scared!!!

                    Originally posted by Mummymouse View Post
                    How do i post photo of letter they sent pls?
                    you could email it to me if you want?? kati@legalbeagles.info

                    or ... click "go advanced" at the bottom of the reply box and see if you can do it from there xx
                    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                    It doesn't matter where your journey begins, so long as you begin it...

                    recte agens confido

                    ~~~~~

                    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                    I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                    But please include a link to your thread so I know who you are.

                    Specialist advice can be sought via our sister site JustBeagle

                    Comment


                    • #11
                      Re: Who is CCS? Really scared!!!

                      Have sent pic

                      Comment


                      • #12
                        Re: Who is CCS? Really scared!!!

                        got it



                        personally I'd ignore CCS and try to find out from Vodafone what this could be ... [MENTION=6]Amethyst[/MENTION] [MENTION=87380]Diana M[/MENTION]
                        Attached Files
                        Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                        It doesn't matter where your journey begins, so long as you begin it...

                        recte agens confido

                        ~~~~~

                        Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                        I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                        But please include a link to your thread so I know who you are.

                        Specialist advice can be sought via our sister site JustBeagle

                        Comment


                        • #13
                          Re: Who is CCS? Really scared!!!

                          as already been stated in paras above ring vodafone and get to the bottom of what this is about and the relevant information not contact the lame DCA

                          Comment


                          • #14
                            Re: Who is CCS? Really scared!!!

                            Ok. Thank you. X

                            Comment


                            • #15
                              Re: Who is CCS? Really scared!!!

                              Urgh , just rang Vodafone and as i have no memory of date, details of phone, plan ect they will not give me details, even though I could give him all my personal details.
                              So now I have to go into the store and see if they can help. Talk about stressed and frustrated.

                              Comment

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