Lowell 2 mobiles

[thaicat]

Re: Lowell 2 mobiles

[MENTION=19723]Lee Vodafone Company Rep[/MENTION] thank you! [MENTION=5553]charitynjw[/MENTION] it was very short and simple. Facts: No internet service from day 1, sought help from in store but nothing changed. Scratched screen and proceeded to speak to customer service Vodafone- told nothing would be done without scratch being fixed first. So deadlock. 😕 x

[charitynjw]

Re: Lowell 2 mobiles

@Lee Vodafone Company Rep thank you! @charitynjw it was very short and simple. Facts: No internet service from day 1, sought help from in store but nothing changed. Scratched screen and proceeded to speak to customer service Vodafone- told nothing would be done without scratch being fixed first. So deadlock.  x

Recap (as I understand things so far)

Claim issue date 18/04/2016
You have acknowledged & filed a 'partial' defense (wording as above (ish)).
Lee V is dealing with your complaint.

Have you written to Lowell Solicitors outlining the situation & requesting a 28 day extention?

[thaicat]

Re: Lowell 2 mobiles

[MENTION=5553]charitynjw[/MENTION] I have to post it in morning to Lowells 😊x

[charitynjw]

Re: Lowell 2 mobiles

@charitynjw I have to post it in morning to Lowells x

Lowells Solicitors

[thaicat]

Re: Lowell 2 mobiles

Ah ok..address it to Lowells Solicitors.. 😊 thank you [MENTION=5553]charitynjw[/MENTION]

[thaicat]

Re: Lowell 2 mobiles

[MENTION=19723]Lee Vodafone Company Rep[/MENTION] I have not heard from you yet Lee 😊 Can anyone get in touch with Lee ? [MENTION=5553]charitynjw[/MENTION] [MENTION=49370]Kati[/MENTION] Thank you all 😊