Lowell 2 mobiles

[Kati]

Re: Lowell 2 mobiles

@charitynjw which should I send to court...Acknowlede to pay...disagree..part pay ?  

acknowledge the claim with an intention to DEFEND IN FULL ... no need to enter defence yet (you get extra time after acknowledging receipt of the claim ) xx

[thaicat]

Re: Lowell 2 mobiles

[MENTION=49370]Kati[/MENTION] thank you ! I've not much defence! Just that the Net being paid for never worked. I think contract wise I had to pay..Falling seriously sick makes no difference lol 😊

[thaicat]

Re: Lowell 2 mobiles

[MENTION=49370]Kati[/MENTION] should I still Defend In Full ? 😊@charitynjw

[nemesis45]

Re: Lowell 2 mobiles

@Kati should I still Defend In Full ? @charitynjw

Yes defend in full.


nem

[thaicat]

Re: Lowell 2 mobiles

[MENTION=42011]Nem[/MENTION] I'd lose that case though, My defence isn't great. 😕 thank you nem ☺

[nemesis45]

Re: Lowell 2 mobiles

@Nem I'd lose that case though, My defence isn't great. 😕 thank you nem ☺

Is your defence posted here?

nem

[thaicat]

Re: Lowell 2 mobiles

[MENTION=55034]nemesis45[/MENTION] ...no. I stopped paying Vodafone contract because they were charging me full price and I was not getting internet reception. They refused to check phone until I had screen fixed..it was only a scratch and was nothing to do with internet. I'd had internet issue from day 1. Reported it at shop..then online chat. So, it will just be me breaking contract by stopping paying. 😕

[Vodafone Company Rep]

Re: Lowell 2 mobiles

Hi thaicat,

So I can help you further, email me with a contact number only at eforum.web@help.vodafone.co.uk and quote the code WRT135 in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure it's been received.

Kind regards,

Lee

Social Media Operations

Vodafone UK

[thaicat]

Re: Lowell 2 mobiles

WRT135 [#13272741]

Hi Lee, I need to post my court letter today. Please could you call me this afternoon ?

Kind Regards
Thaicat

[thaicat]

Re: Lowell 2 mobiles

[MENTION=5553]charitynjw[/MENTION] [MENTION=49370]Kati[/MENTION] [MENTION=55034]nemesis45[/MENTION] my date of service was April 18 😕 I wish the elderly neighbours would stop holding my post for me. Damn

[charitynjw]

Re: Lowell 2 mobiles

Have you acknowledged as suggested?

[nemesis45]

Re: Lowell 2 mobiles

@nemesis45 ...no. I stopped paying Vodafone contract because they were charging me full price and I was not getting internet reception. They refused to check phone until I had screen fixed..it was only a scratch and was nothing to do with internet. I'd had internet issue from day 1. Reported it at shop..then online chat. So, it will just be me breaking contract by stopping paying. 

Did you ever rise a formal complaint with VF or did you only deal with their disastrous customer is always wrong department.

nem

[thaicat]

Re: Lowell 2 mobiles

[MENTION=5553]charitynjw[/MENTION] [MENTION=55034]nemesis45[/MENTION] Hmmm I didnt send in acknowledgement form ive not had it long ..but i dont know what to do..its past issue date by 4/5 days. I think it was online customer service and chat. I still have chats too..saved. Can I still send in acknowledgement form despite it being past date ?

[charitynjw]

Re: Lowell 2 mobiles

!8th April + 14 days + 5 for service.

I make that Sat 7th May, so Monday 9th by 16:00hrs.

Best check that though; my math is cr......bad!

[nemesis45]

Re: Lowell 2 mobiles

@charitynjw @nemesis45 Hmmm I didnt send in acknowledgement form ive not had it long ..but i dont know what to do..its past issue date by 4/5 days. I think it was online customer service and chat. I still have chats too..saved. Can I still send in acknowledgement form despite it being past date ?

That's a problem 4-5 days late the claimant may well have applies for summary judgement.

What was the issue date on the claim form (N1)?

nem