Water Query

[hayclan]

Hi, Hope you are all well. My friend has had a Court Summons for non payment of water charges to United Utilities (the amount is disputed) they didn't send a letter before action and when my friend queried it they replied saying that they didn't have to issue/send letters before action! Please is that true??
Many thanks.

[des8]

Re: Water Query

Yes, it is true.
The Preaction protocols are not mandatory, but should be followed.
The Courts take the view that litigation should be a last resort, and that claims should not be issuedprematurely when a settlement is still being actively explored. Parties are warned that if the protocol isnot followed then the Court must have regard to such conduct when determining costs,

[hayclan]

Re: Water Query

Thank you so much.