A little guidance needed ,after complaint to provident finance relating to what I believe to be there irresponsible and unaffordable lending methods concerning 10 loans I took out with them starting from 2004 -2007 they have stated that they are not concerned about there actions as these loans were taken out before 6 of April 2007 and they do not fall under the jurisdiction of the financial onbudsman as they were taken out before this date . Two of the loans are still active and they are still being persued by a dca. Can someone please shed a little light regarding whether or not the fca would persue the two loans that are still active.
Provident finance irresponsible and unaffordable lending complaint
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Originally posted by EnglandPi View PostIf the loans are still active and unpaid, why would they not chase payment? Maybe I have misunderstood your question? Can you clarify?
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Originally posted by Rangy1963 View PostI am trying to establish whether or not the fca onbudsman would take on my complaint relating to the circumstances in which these loans were taken out .The fca state they cannot take up complaints before April 2007 But as these loans are still active I am trying to get verification if they would still be taken up by the onbudsman.I am quite aware they still have the right to Chase payment But I also have a right to querie whether or not these loans were given to me irresponsibly .
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Originally posted by ostell View PostSo when were the loans taken out? When was last payment? Have you sent a CCA request?
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Why would you believe a lender who says you can't complain to the FoS? They want you to repay, not to highlight their bad practice
That advice in itself could give you reason to complain if it is incorrect as being misleading advice.
Put your complaint in, explain you only recently discovered you might be entitled to complain, and that the lender told you that you can't.
Here is an article about the matter; https://debtcamel.co.uk/fos-time-lim...-loan-refunds/
If you have made payment to the debt in the past 6 years it is not statute barred yet
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