Re: Accidental payment made to old debt
Ouch!!
I would make a Formal Complaint to Lloyds at director level ( find the name of the Retail Banking Director or similar title)
A Formal Complaint allows 56 days for investigation and response after which if the response is negative the FOS can be involved.
nem
Originally posted by yellowplum
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I would make a Formal Complaint to Lloyds at director level ( find the name of the Retail Banking Director or similar title)
A Formal Complaint allows 56 days for investigation and response after which if the response is negative the FOS can be involved.
nem
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