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Hi Guys,
Had an old O2 account and started getting letters from Lowell regarding an outstanding debt. Lowell purchased this debt from o2 a few years ago. i contacted 02 and they have no record of this debt. I was thinking of SAR ing O2. and have told Lowell this. This is a defaulted account on my credit file from Lowell not 02 i have never had a letter from Lowell telling me they were going to default my account.....This is the response from them
Dear Mr *********,
Thank you for your recent correspondence, the contents of which have been noted. 30/04/10
We understand that you have made a Data Subject Access Request to O2 (UK) Ltd and in light of this, we have placed your account on hold for a period of 60 days. Please be advised that we purchased this account from O2 (UK) Ltd on the 30th April 2010 and therefore would not hold any information on the account prior to this date. We can confirm the type of information we hold will be any notes if we have been in contact with you, details of any payments made plus letters we have received relating to your account from the date Lowell purchased the account. We are unlikely to hold any statements or the agreement from your original creditor.
If you would like to proceed with your request under the Data Protection Act, you will need to write to us again enclosing your fee for £10.00.
We trust that this is satisfactory.
Yours sincerely,
Can they default an account without letting me know.
Thanks Mike
Had an old O2 account and started getting letters from Lowell regarding an outstanding debt. Lowell purchased this debt from o2 a few years ago. i contacted 02 and they have no record of this debt. I was thinking of SAR ing O2. and have told Lowell this. This is a defaulted account on my credit file from Lowell not 02 i have never had a letter from Lowell telling me they were going to default my account.....This is the response from them
Dear Mr *********,
Thank you for your recent correspondence, the contents of which have been noted. 30/04/10
We understand that you have made a Data Subject Access Request to O2 (UK) Ltd and in light of this, we have placed your account on hold for a period of 60 days. Please be advised that we purchased this account from O2 (UK) Ltd on the 30th April 2010 and therefore would not hold any information on the account prior to this date. We can confirm the type of information we hold will be any notes if we have been in contact with you, details of any payments made plus letters we have received relating to your account from the date Lowell purchased the account. We are unlikely to hold any statements or the agreement from your original creditor.
If you would like to proceed with your request under the Data Protection Act, you will need to write to us again enclosing your fee for £10.00.
We trust that this is satisfactory.
Yours sincerely,
Can they default an account without letting me know.
Thanks Mike
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