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Robinson Way Help Please!

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  • Robinson Way Help Please!

    Hi all

    This morning I received a letter from a company called Robinson Way who I suspect are a DCA.

    They have asked me to confirm I am the person who lived at a previous address.

    I suspect I know what this is about so I will give you a brief summary.

    Approximately 5 years ago, I made a payment through paypal for £8. What I didn't realise was that the card that was my default card on Paypal needed updating because it had expired. So Paypal took payment from a Nat West card that was still on file but had very little money in it and had not been used for about 4 years. I honestly had forgotten I even had the account with Nat West.

    Anyway, I moved house and failed to inform Nat West because as I say I forgot I had an account with them It turned out that the £8 took me into a £1.25 overdraft and they began lumping charges on the account plus interest etc.

    I only found out about it because I received a similar letter to todays letter about 18 months ago and rang them to see what it was about. The previous DCA who I identified myself too said I owed £450 and it was at this point I found out what had happened. I tried to reason with Nat West but they weren't having it. They just referred me back to the original DCA.

    I offfered the original DCA a payment of £250 to clear the debt, but they refused.

    I didn't hear anything for about 6 months and then received a letter from another DCA asking for the money. I again made the same offer but they refused.

    I heard nothing more from that DCA and then today I received the letter from Robinson Way. They evidently aren't sure I have moved to a new addres, hence the request for me to confirm I am the same person who lived at teh previuous address.

    So my question is, what do I do about this letter from Robinson Way?

    Sorry for the long post, I did try to keep it brief (Honestly)

    Many thanks in advance

    Arkie....
    Tags: None

  • #2
    Re: Robinson Way Help Please!

    Do NOT respond to this letter at all.
    DCA's, as RW&c are indeed, are well known for papering addresses with phishing letters of this type.
    This completely ignores the OFT debt collection guidelines.

    If they can be bother to write to you again, then we'll ask them what they want.

    Have a read of the first link in my siggie with advice on how to deal with DCA's.

    Comment


    • #3
      Re: Robinson Way Help Please!

      Thank you for your speedy response.

      I'll check out the link... perhaps I should have done that first, I apologise.

      Comment


      • #4
        Re: Robinson Way Help Please!

        No worries.
        Better to post your issue and get pointed in the right direction than jump in all guns blazing and get things messed up..
        We're here to help after all, and I "love" DCA's

        Comment


        • #5
          Re: Robinson Way Help Please!

          Hi folks

          Have just received another letter from Robinson Way. Please see attached



          Help with my response would be much appreciated.

          many thanks

          Arkie
          Last edited by Arkwright; 10th December 2010, 17:41:PM.

          Comment


          • #6
            Re: Robinson Way Help Please!

            Please remove your personal details!!!

            Name and barcode.

            Comment


            • #7
              Re: Robinson Way Help Please!

              What is the alleged debt in relation to?

              Credit card;
              Loan or,
              Overdraft?

              Are there any charges involved?

              Comment


              • #8
                Re: Robinson Way Help Please!

                Originally posted by Angry Cat View Post
                What is the alleged debt in relation to?

                Credit card;
                Loan or,
                Overdraft?

                Are there any charges involved?
                I have covered how the debt came about in the first post in this thread. I think it just about covers the circumstances.

                Thanks for the reminder to edit the image.

                Comment


                • #9
                  Re: Robinson Way Help Please!

                  Time to throw a simple Prove It at them.

                  post #4 in the first link in my siggie..

                  Comment


                  • #10
                    Re: Robinson Way Help Please!

                    Ok thanks Curly...

                    I take it I send it recorded delivery?

                    Comment


                    • #11
                      Re: Robinson Way Help Please!

                      No need.
                      Normal snail is fine..

                      Also don't sign it a fancy printed font will do

                      Comment


                      • #12
                        Re: Robinson Way Help Please!

                        Whoops, I didn't read your first post.

                        And yes, prove it letter.

                        RW, are chancers...!

                        Comment


                        • #13
                          Re: Robinson Way Help Please!

                          Interesting that they use the words "if" and "may" five times in the first 6 lines!

                          Regarding postage CB, am I not right to think OP should get Proof of Postage which is free?

                          Comment


                          • #14
                            Re: Robinson Way Help Please!

                            A certificate of posting is free!

                            Comment


                            • #15
                              Re: Robinson Way Help Please!

                              Ok guys, here's an update.

                              I received this letter today from Robinson Way in response to my 'prove it' letter.

                              Would appreciate any advice on whether I need to do anything more at this stage.




                              Many thanks

                              Arkie

                              Comment

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