As above, i recently took a loan out for £400, on 10th april to be precise.
I paid back the weekly £14 on time every time, and settled with a balance of £588 for £356.40.
My payments were as follows:
16/4/10 £14
23/4/10 £14
4/5/10 £42
24/5/10 £14
28/5/10 £56
The last payment is not on the book but i have a seperate form (woman in office was reluctant to supply a copy but did eventually) detailing 356.40 paid to settle on 4/6/10
Notice there initial cock up, i paid 6 days after getting the loan, and actually made every payment into there office!
Can I do anything about this cock up with a view to getting a refund of interest maybe? the main reason im posting is i found this on my experian report...
Company name: PROVIDENT FINANCIAL
Account type: Home Credit Started: 10/04/2010
Current Balance: £588
Repayment Period:
Monthly Payment: £60 over 13 months
File Updated for the Period to: 20/06/2010
Surely they should have given them the account settled info?
Also my CCA says 52x £14 payments, NOT £60 monthly...
Any thoughts on this? I do have all paperwork, i made it quite clear from the start i was not going to be stitched up!!!
By the way, the home visit on the friday at 4pm, the cash next day at 10 am... i make that 6 hours short of the time needed to pay out on a first cust home loan... i cant prove this though
I paid back the weekly £14 on time every time, and settled with a balance of £588 for £356.40.
My payments were as follows:
16/4/10 £14
23/4/10 £14
4/5/10 £42
24/5/10 £14
28/5/10 £56
The last payment is not on the book but i have a seperate form (woman in office was reluctant to supply a copy but did eventually) detailing 356.40 paid to settle on 4/6/10
Notice there initial cock up, i paid 6 days after getting the loan, and actually made every payment into there office!
Can I do anything about this cock up with a view to getting a refund of interest maybe? the main reason im posting is i found this on my experian report...
Company name: PROVIDENT FINANCIAL
Account type: Home Credit Started: 10/04/2010
Current Balance: £588
Repayment Period:
Monthly Payment: £60 over 13 months
File Updated for the Period to: 20/06/2010
Surely they should have given them the account settled info?
Also my CCA says 52x £14 payments, NOT £60 monthly...
Any thoughts on this? I do have all paperwork, i made it quite clear from the start i was not going to be stitched up!!!
By the way, the home visit on the friday at 4pm, the cash next day at 10 am... i make that 6 hours short of the time needed to pay out on a first cust home loan... i cant prove this though
Comment