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MBNA CC to Lowell now Resolvecall

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  • MBNA CC to Lowell now Resolvecall

    I have been receiving letters for over a year now from Lowell for a defaulted CC with MBNA. I have not taken any action on this one as of yet as I have been trying to win with PRA which turned on me in court and was issued a CCJ echat11 im sure you remember q4 last year.

    Ive had countless letters perusing payment of full and 50% etc. I have not communicated in anyway yet but recently received an email from Resolvecall stating there is a home visit pending.

    What do you recommend my first step to be with this?
    I know it’s not going to go away and most probably follow the same path as PRA so need to start making some progress with this. I appreciate your support through these tough times I’m frequently ill recently and all this is definitely getting me down.

    Thank You
    Tags: None

  • #2
    Send Lowell's a CCA request, make sure you get Proof of Postage.

    https://legalbeagles.info/library/gu...etter-example/

    Resovecall has no powers at all. You can ignore them. The Postperson has more powers.

    Comment


    • #3
      Originally posted by echat11 View Post
      Send Lowell's a CCA request, make sure you get Proof of Postage.

      https://legalbeagles.info/library/gu...etter-example/

      Resovecall has no powers at all. You can ignore them. The Postperson has more powers.
      Roger that, I’ll get onto this right away.
      Thanks

      Comment


      • #4
        I have had a resolve call pest attend the door of my home address which I answered via my door intercom, how can I eliminate this door harassment by this company?

        Comment


        • #5
          I have had a resolve call pest attend the door of my home address which I answered via my door intercom, how can I eliminate this door harassment by this company?

          Comment


          • #6
            Send ResolveCall the following, make sure you get Proof of Postage.

            Dear Sirs,

            Account No: XXXXXXXX

            You have contacted me regarding the account with the above reference number, which you claim is owed by myself. I would point out that I have no knowledge of any such debt being owed to (insert company name). I am familiar with the CPUTR 2008 and the FCA's Guidance on debt collection, which states that it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

            I would also point out that the FCA say under the Guidance that it is unfair to pursue third parties for payment when they are not liable and in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive and unfair methods. Furthermore ignoring and disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical & psychological harassment.

            I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question and await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to Trading Standards and also inform the FCA of your actions.

            I look forward to your reply.

            Yours faithfully
            Print your name

            Comment


            • #7
              Thank you kindly echat11

              Comment


              • #8
                Thank you kindly echat11

                Comment

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