Letter from Idem Servicing Not sure what i do with it ?

[Worrywort22]

HI I have today received a letter from Idem Servicing.Not sure how i respond, Could someone give me some advice please.Letter attached

[MIKE770]

what is this all about?

[echat11]

I'm not sure why you've started a new thread, you need to carry on, on your previous thread.

[Worrywort22]

HI sorry i don't understand this is something new not connected to my other post with Intrum. I am sorry if i did something wrong it wasn't intentional. Do i still need to move it ?

[Worrywort22]

what is this all about?

Hi Mike i have received this letter but i don't know why so was asking what i do ?

[echat11]

HI sorry i don't understand this is something new not connected to my other post with Intrum. I am sorry if i did something wrong it wasn't intentional. Do i still need to move it ?

As long as it's new, unrelated to anything in your other thread, it's o.k..

[Worrywort22]

As long as it's new, unrelated to anything in your other thread, it's o.k..

Thank you echat. Would you be able to advise if i need to do anything ? Do i reply as i don't know who it is for

[echat11]

As Mike says you need to provide a summary / context, at the moment we would be guessing.

[Worrywort22]

As Mike says you need to provide a summary / context, at the moment we would be guessing.

Can you see the letter i attached? I think for the money it is to do with a Halifax overdraft but not sure. I was paying into a plan who divided the money around but i don't remember this name. So maybe its been reassigned. The actual overdraft was from around 2011 i think and i have been paying into the plan since 2012 until last year when i decided i needed to get everything sorted out

[echat11]

Can you see the letter i attached? I think for the money it is to do with a Halifax overdraft but not sure. I was paying into a plan who divided the money around but i don't remember this name. So maybe its been reassigned. The actual overdraft was from around 2011 i think and i have been paying into the plan since 2012 until last year when i decided i needed to get everything sorted out

I think you can rule 2 out, they may pass it on to debt collectors, so I think wait to see what they decide to do, then update the thread.

[Worrywort22]

letter 2 .pdf HI I received another letter from Idem servicing. Shall i just ignore this one too ?

[echat11]

[ATTACH]n1609686[/ATTACH] HI I received another letter from Idem servicing. Shall i just ignore this one too ?

Yes.

[Worrywort22]

Hi my son has now received the same letter from Idem addressed to me as above the address verification one. I am a bit worried they are sending this letter to his address. Should i call them ?

[echat11]

Hi my son has now received the same letter from Idem addressed to me as above the address verification one. I am a bit worried they are sending this letter to his address. Should i call them ?

Well they shouldn't be sending it to your son. It breaks Data Protection Protocols as they've sent you the same letter at your address. Breaks debt collection guidelines i.e. trying to embarrass you.

You could warn them off, send them the following, make sure you get Proof of Postage (up to you regarding the inclusion of your address) - https://ico.org.uk/your-data-matters/raising-concerns/

[Worrywort22]

Well they shouldn't be sending it to your son. It breaks Data Protection Protocols as they've sent you the same letter at your address. Breaks debt collection guidelines i.e. trying to embarrass you.

You could warn them off, send them the following, make sure you get Proof of Postage (up to you regarding the inclusion of your address) - https://ico.org.uk/your-data-matters/raising-concerns/

Do you think it is a fishing exercise though as i haven't replied to the address verification at my home address ?