welcome finance help needed

[Bill-K]

Re: welcome finance help needed

I've transferred all the figures from the 5 statements into a spreadsheet now, Poochie. The statements are quite strange in that the balances shown do not all tally with the credits and debits shown. This indicates that these are not true statements, but are either cobbled-together lists - or they have been altered manually.

The Fees listed as having been charged amount to £430.02, although the balances don't actually tally with this. If you intend to reclaim these fees, then we can add £132.43 Statutory interest to this (as at today's date). The total Fee reclaim would be £562.45 - according to the statements they have provided.

The PPI paid to date comes to £1645.47, with Statutory interest of £537.87 added to it, totalling £2183.34.

I have put the PPI into a second spreadsheet, which calculates the re-scheduling of an active loan. Due to the time since the last repayment, this may well be inaccurate, as there could now be additional charges and/or interest debited to the account. However, the remaining balance should be reduced by £3522.96, which is the part of the balance attributed to PPI.

So, the total PPI reclaim comes to £5168.43, plus £537.87 Statutory interest, totalling £5706.30.

If we are to reclaim the Fees, then this would increase the total reclaim to £6268.75.

Of this, £3522.96 would be deducted from the remaining balance owing, and £2745.79 would be repayable as either a cheque, or (most likely) a credit to the account balance owing.

Any refunds already made will have to be deducted from this figure, however.

[Bill-K]

Re: welcome finance help needed

Poochie - I need to let you know that I have been working on this, and have been assembling some figures for us all to consider. Turbo has been busy with some personal stuff of his own lately, but we both know that this stuff here is important to you.

Please believe me when I say that you have not been forgotten or ignored. We have been working away in the background, and should get some figures sorted for you within the next 48 hours.

[poochie]

Re: welcome finance help needed

thanx dear... hopefully you guys can help coz I get so confused wen dealin with this bunch

[Turboman]

Re: welcome finance help needed

its gettin near the 21 days notice I gave them to make better offer or I seek advice, so nay advice for me please.... thanx

poochie---promise i will be back at 11:00 tomorrow-

--been so manic that my personal life is so so hectic and out of control

+ income tax deadline--

-hang on and promomise i will devote tomorrow and also ask advice from bill if neccess

[poochie]

Re: welcome finance help needed

its gettin near the 21 days notice I gave them to make better offer or I seek advice, so nay advice for me please.... thanx

[poochie]

Re: welcome finance help needed

any news yet guys...Im know Im bein a pest but Im way out my depth here with these fools and dont know wat to do for the best next.
Not had any more calls or letters so dont know wat they upto.
We not had any mandates sent to us yet either despite requestin a mandate form each time we write to them so its lookin like they really dont want our payments but they happy to add interest while the keep us waitin!
Can they add interest while they mess us around?

[poochie]

Re: welcome finance help needed

post 480 has the latest offer they made us which I declined... they sent us new agreements to signa while ago but cant find post for that but we declined to sign them coz we said we thot agreements were meant to be witnessed etc.
hope this helps and again thanks for all time and advice etc given

much appreciated

[Turboman]

Re: welcome finance help needed

we'll be on it today Poochie---I got behind schedule--as usual-- Bill ahead of me

Right - tell me where all the attachments are posted other than post 6

[poochie]

Re: welcome finance help needed

any figures on this yet....Im gettin worried again

thanx

[poochie]

Re: welcome finance help needed

any news on this guys?

thanx

[poochie]

Re: welcome finance help needed

I appreciate all help and advice....thanks and hope yer laptop can be fixed

[seduraed]

Re: welcome finance help needed

sorry about the bad typing it was late after a long day and my laptop is starting to give up the ghost and I've no money to replace it

[poochie]

Re: welcome finance help needed

thanks sudared

[seduraed]

Re: welcome finance help needed

when i was working in collections for Welcome we could make a reasonable number of cal ls to a debtor but were only allowed to leave 2 messages each day . That was the total otherwise we were told it could be deemed to be haraasment . So check with them it's in the policy manuals . I don't know if these can be seen under a sar or not as theyare full of a lot of business sensitive information but you might be able to get a copy of the computerised record that is held on you . This is held on a system called siebel and every outgong call from the main lines is recorded as are all the outcomes. They can also arrage days and times to call if that is required as there is a sophisticated diary system . If you have an old acccount there are previous systems (Mida and Financier) and you may need to approach the data contoller separately . To get any data from the system you will need to get the name of the data contoller at head office and write to them personally . Dont try anything else all that will happen is that yoiu willget fobbed off or told to payand the we'll co-operate . Remember that welcome staff are targetted to collect and when I worked there you could nearly double your salary from a measly £17k basic to respectable £30K if you hit targets every month . Most staff wil say anything to get payment . So insist that if you talk to them its from the main 0845 lines as all calls outbound are recorded .:tinysmile_hmm_t2:

[poochie]

Re: welcome finance help needed

more missed calls but no letters....Im curious as to why they eager to contact us and why they dont leave message on our answer machine......very strange