Hi all
I am new to this site and i am in need of some good advice! Problems I am having are as follows.........
1. I have had a natwest card for 17 years and I have paid PPI for all that time. I thought I had to have it so I complained to them stating that I wanted a refund. Some weeks later i received a letter from them offering me £938 as a good will payment for 6 years worth of payment but with no interest. I have took up the matter with the FOS and it is in their hands now.
2. I would also like to know if this card is enforceable. From reading the advice on different sites regarding the cosumer credit act 1974 they have breached it re: upping my credit limit to £9000. i am unsure if I should pay it or not untill they investigate it? I also made the silly mistake of getting involved with a company who charged me £500 to look into the card for me. They then came back to me asking for more money to deal with this and no gaurentee if they would be sucessfull i ceased all contact with them and i have asked for my money back, dont think I will get it!
Anyway I would be thrilleed if anyone can help me on these 2 relating subjects. i am so down with it all
Thanks Shell
I am new to this site and i am in need of some good advice! Problems I am having are as follows.........
1. I have had a natwest card for 17 years and I have paid PPI for all that time. I thought I had to have it so I complained to them stating that I wanted a refund. Some weeks later i received a letter from them offering me £938 as a good will payment for 6 years worth of payment but with no interest. I have took up the matter with the FOS and it is in their hands now.
2. I would also like to know if this card is enforceable. From reading the advice on different sites regarding the cosumer credit act 1974 they have breached it re: upping my credit limit to £9000. i am unsure if I should pay it or not untill they investigate it? I also made the silly mistake of getting involved with a company who charged me £500 to look into the card for me. They then came back to me asking for more money to deal with this and no gaurentee if they would be sucessfull i ceased all contact with them and i have asked for my money back, dont think I will get it!
Anyway I would be thrilleed if anyone can help me on these 2 relating subjects. i am so down with it all
Thanks Shell
Comment