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RBS c/card Letter Compensation you may be due

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  • RBS c/card Letter Compensation you may be due

    Good evening, Received a letter twice now, from RBS C./card, stating I may have incurred additional costs following an increase to your monthly payment on C/card, in October 2018 which was charged back to its previous lower level in February 2019.

    We would like to hear from you, if you believe you have incurred additional costs because of the increase, and determine if we need to make a payment to you, to put it right. Costs incurred may include exp, Additional overdraft fees, Returned items fees, Costs for loans in period, Other costs incurred.

    This period was quiet a time ago, was for 5 months, What info do I need?, how should I reply? Is their info, on this that could help?

    I will acknowledge the letter first.

    Thank you, take good care in these times.
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  • #2
    Unfortunately not - the agreement to refund was verbal with the site manager on numerous occasions but since attempting to follow up with the main office in writing we've had no response

    So you would recommend going down to the route of the courts?
    png free


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