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I took out an unsecured loan with HSBC Bank in June 2005 (14 years ago) it was linked with a business account that I had.
Approx 7/8 Years ago I shut down the business account after selling the business, at the same time asked if everything was together and nothing was owed on the account to which the answer was no.
I moved from my house where the loan was taken out in 2006.
In 2016 I was applying for a buy to let mortgage, my advisor called me in to tell me a default was on my credit file from Arrow Global, I went on to Noddle saw the default, contacted Arrow Global and at that point immediately paid the amount owing to settle the account.
I contacted HSBC who I had and still have 4 other accounts with to ask why they did not inform me of any problems or money owing to which they replied, we sent letters etc to my old address, even though they had details of my new address with all my other accounts, including the business account to which the loan was linked?
The default was placed on my account on 14/07/2016 11 years after the original loan was taken out, although I do not need credit, this is a blot on my perfect credit file, is there anyway to get this removed, I feel very hard done by the bank who could easily have contacted me if they wanted to, I was completely unaware of the money owing, which I would have instantly paid if I had known.
Approx 7/8 Years ago I shut down the business account after selling the business, at the same time asked if everything was together and nothing was owed on the account to which the answer was no.
I moved from my house where the loan was taken out in 2006.
In 2016 I was applying for a buy to let mortgage, my advisor called me in to tell me a default was on my credit file from Arrow Global, I went on to Noddle saw the default, contacted Arrow Global and at that point immediately paid the amount owing to settle the account.
I contacted HSBC who I had and still have 4 other accounts with to ask why they did not inform me of any problems or money owing to which they replied, we sent letters etc to my old address, even though they had details of my new address with all my other accounts, including the business account to which the loan was linked?
The default was placed on my account on 14/07/2016 11 years after the original loan was taken out, although I do not need credit, this is a blot on my perfect credit file, is there anyway to get this removed, I feel very hard done by the bank who could easily have contacted me if they wanted to, I was completely unaware of the money owing, which I would have instantly paid if I had known.
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