Hello everyone,
This is my first post here so please bear with me !
Im claiming £2675.00 worth of charges which Barclays have charged over the last 6 years on an account that defaulted last november. Basically i lost my job last year just 2 months after purchasing my first home...as you can imagine i got behind with my bills and subsequently ended up with an overdraft of £2518.00 (my agreed overdraft was only £1000..ouch!)
So far, I have sent off 3 letters requesting my charges back, the last letter being the LBA. Eventually after a couple of standard letters from Barclays stating that they're 'looking into my complaint' i recieved a letter back from them just over a week ago offering me £2000 as a gesture of goodwill, but the money will be used to reduce the outstanding debt i have with them. It goes on to say that i have 8 weeks to respond and asks me to sign to accept the offer.
I'm in two minds what to do because, yes it is great to have £2000 knocked off my debt with them and only have £518.00 left to pay but the charges i am reclaiming amount to £2675.00 so really they are making money out of me.
I was thinking of writing to them and requesting that they repay me £2518.00 and use it to wipe the debt i have with them and request that they remove the default from my credit file.
Do you think is reasonable? What are the chances of them accepting this?
Any advice would be greatly appreciated!
Thanks
Classylady x
This is my first post here so please bear with me !
Im claiming £2675.00 worth of charges which Barclays have charged over the last 6 years on an account that defaulted last november. Basically i lost my job last year just 2 months after purchasing my first home...as you can imagine i got behind with my bills and subsequently ended up with an overdraft of £2518.00 (my agreed overdraft was only £1000..ouch!)
So far, I have sent off 3 letters requesting my charges back, the last letter being the LBA. Eventually after a couple of standard letters from Barclays stating that they're 'looking into my complaint' i recieved a letter back from them just over a week ago offering me £2000 as a gesture of goodwill, but the money will be used to reduce the outstanding debt i have with them. It goes on to say that i have 8 weeks to respond and asks me to sign to accept the offer.
I'm in two minds what to do because, yes it is great to have £2000 knocked off my debt with them and only have £518.00 left to pay but the charges i am reclaiming amount to £2675.00 so really they are making money out of me.
I was thinking of writing to them and requesting that they repay me £2518.00 and use it to wipe the debt i have with them and request that they remove the default from my credit file.
Do you think is reasonable? What are the chances of them accepting this?
Any advice would be greatly appreciated!
Thanks
Classylady x
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