transfering money from one account to the other ?

[thephoenix]

Re: transfering money from one account to the other ?

Additional Terms and Conditions for First Reserve,
Diamond Reserve and Reward Reserve Accounts
Operations on the account
• Lodgements for any amount can be made by Bank Giro Credit at any
of our branches or at any other bank. A small direct charge for this
service may be made by any other bank. Wages and salary
lodgements are not permitted on the account.
• Standing Orders and Direct Debit payments are not permitted from the
account.

Additional Terms and Conditions for First Reserve
Availability
• The account is available to private individuals and trustees as a
personal account only. We may write to your parent(s)/guardian(s) if
you are under 16 to advise that an account has been opened.


Can't find anything else on off-setting debt on these T&C's.
But it does state the above, so any salary should not have been deposited into that account anyway, it seems THEY are in breach of contract.

http://www.natwest.com/content/perso...ds/NWB5900.pdf

[thephoenix]

Re: transfering money from one account to the other ?

Additional Terms and Conditions for First Reserve,
Diamond Reserve and Reward Reserve Accounts
Operations on the account
• Lodgements for any amount can be made by Bank Giro Credit at any
of our branches or at any other bank. A small direct charge for this
service may be made by any other bank. Wages and salary
lodgements are not permitted on the account.
• Standing Orders and Direct Debit payments are not permitted from the
account.

Additional Terms and Conditions for First Reserve
Availability
• The account is available to private individuals and trustees as a
personal account only. We may write to your parent(s)/guardian(s) if
you are under 16 to advise that an account has been opened.


Can't find anything else on off-setting debt on these T&C's.
But it does state the above, so any salary should not have been deposited into that account anyway, it seems THEY are in breach of contract.

http://www.natwest.com/content/perso...ds/NWB5900.pdf

One more point I'd like to make, It seems that no electronic payments in or out of the account are allowed. So that would include the bank taking money electronically as well

[katie11]

Re: transfering money from one account to the other ?

im just printing t and c off now. where abouts does it say that ? we had child tax paid in a while ago plus my partner has child benefit going in still?

[thephoenix]

Re: transfering money from one account to the other ?

sorry i meant to say electronic payment from employer.
it's a personal account with no provisions for wage or salary deposits and with no D/D or S/O payments allowed.

they shouldn't of allowed his wages to be deposited.
Were they deposited electronically or did you deposit cash over the counter?
cuz that is allowed

[katie11]

Re: transfering money from one account to the other ?

no it was done electronically. thanks alot

[katie11]

Re: transfering money from one account to the other ?

thank you very much for you help . my partner is going down natwest first thing tomorrow with his facts and i'll let you know what happens.

[katie11]

Re: transfering money from one account to the other ?

well we went to nat west today ,the manager said she couldnt do anything cos the account was with "lending" so she rang up and put my partner on the phone talking tp someone from that dept. cut a long story short they said the money is actually still in my daughters account patner just cant have it untill he agrees a payment plan with them to pay his other account off .

watch this space this hasnt ended here lol.

[thephoenix]

Re: transfering money from one account to the other ?

I can't see anything their terms and conditions that allows them to withhold your own money. :devil:

[katie11]

Re: transfering money from one account to the other ?

the lady on the phone wasnt helping at all she wasnt point blank going to let my patner have his money nor would she re-open my daughters account (they have canceled her card ) she said he was to make a agreement to pay monthly to his o/d and then she MIGHT let him have some .
he past the phone to me cos he was losing his temper and i read out the t and c to her that they had breach and she said so had partner .i agreed he had on his own account but not this one and she said but it is linked because his name is on it . wasnt getting anywhere so i told her we would take this further ..

[pam1]

Re: transfering money from one account to the other ?

Some banks have it written in to T&C that they can use money from another product in your name to pay another product in your name.

Best for the future now is i always have money in one, if necessary would borrow from another, and i would never ever have my mortgage in the same place i bank again. I'm lucky i signed 3 years ago but any C&G (now Lloyd's) mortgage is now linked like this to all of your accounts. They certainly don't do them selves any favors.

Regarding joint accounts, I know the benefits agency class joint account as anyone of the users to be owning its contents at any one time. So they may be in their rights to do this, providing you do owe the money and all letters requests have been issued surely they gave you some notice the OD was to be recalled? didn't they

have a read of Grimbells thread see had a right battle last week! and she doesn't owe any money

Hope this helps a bit, i couldn't get clear record of whats happened.
Pam

[thephoenix]

Re: transfering money from one account to the other ?

Banking Code:

2 Our key commitments
to you
We promise that we will act fairly and reasonably in all
our dealings with you by meeting all the commitments
and standards in this Code. The key commitments are
shown below.
• We will make sure that our advertising and
promotional literature is clear and not misleading
and that you are given clear information about our
products and services.
• When you have chosen an account or service, we
will give you clear information about how it works,
the terms and conditions and the interest rates
which apply to it.
• We will help you use your account or service by
sending you regular statements (where appropriate)
and we will keep you informed about changes to the
interest rates, charges or terms and conditions.
• We will deal quickly and sympathetically with things
that go wrong and consider all cases of financial
difficulty sympathetically and positively.
• We will treat all your personal information as private
and confidential, and operate secure and reliable
banking and payment systems.
• We will publicise this Code, have copies available
and make sure that our staff are trained to put it
into practice.

[thephoenix]

Re: transfering money from one account to the other ?

Some banks have it written in to T&C that they can use money from another product in your name to pay another product in your name.

Best for the future now is i always have money in one, if necessary would borrow from another, and i would never ever have my mortgage in the same place i bank again. I'm lucky i signed 3 years ago but any C&G (now Lloyd's) mortgage is now linked like this to all of your accounts. They certainly don't do them selves any favors.

Regarding joint accounts, I know the benefits agency class joint account as anyone of the users to be owning its contents at any one time. So they may be in their rights to do this, providing you do owe the money and all letters requests have been issued surely they gave you some notice the OD was to be recalled? didn't they

have a read of Grimbells thread see had a right battle last week! and she doesn't owe any money

Hope this helps a bit, i couldn't get clear record of whats happened.
Pam

There is no reference in the T&C's regarding off-setting debts from another account and according to T&C's, Electronic transfer of wages or salary in to the account is not allowed.
Guess wot? the money they took were wages that were electronically transfrred into the account.

[katie11]

Re: transfering money from one account to the other ?

but they dont follow that she was quite rude in the end telling me all the people i can put a formal complaint toand saying it wont change anything......

[pam1]

Re: transfering money from one account to the other ?

Electronic transfer of wages or salary in to the account is not allowed.

Not allowed into the joint account or out of the joint account?
or not allowed to remove electronically tranfered money from the account.?

Thanks Pam

[pam1]

Re: transfering money from one account to the other ?

Sorry i wanted to expand on that answer , I'm loosing connection and slowing right down having to log out and back in , but all other web pages up are OK, are you having this problem.

AAAggghh realy interested in this too..