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Hardship Claim Halifax offers to settle December 2008
Hey,
I am pleased the forum gave me guts to persevere.
After writing the standard letters, I was told that the cases were on hold due to the test case.
I then followed up with the hardship clauses, and they wrote back asking for a breakdown of my contigent circumstances.
I wrote back, to Halifax, and heard nothing back. I then read one of the threads that says , telephone complaining works! It requires persistencey, day in, day out. I phoned, again and again, and insisted on wanting to speak to the managers, rather than the frontline staff! You have to be hardliner just like the banks too.
It is your money, therefore fight for it.
I had claimed £1020, and they offered me £850....will take 14 days to hit my account, just in time to give my family a good Christmas.
Once again, thanks to all the advise posted on this site.
Ike681:reindeer::christmastree1::santa1:
I am pleased the forum gave me guts to persevere.
After writing the standard letters, I was told that the cases were on hold due to the test case.
I then followed up with the hardship clauses, and they wrote back asking for a breakdown of my contigent circumstances.
I wrote back, to Halifax, and heard nothing back. I then read one of the threads that says , telephone complaining works! It requires persistencey, day in, day out. I phoned, again and again, and insisted on wanting to speak to the managers, rather than the frontline staff! You have to be hardliner just like the banks too.
It is your money, therefore fight for it.
I had claimed £1020, and they offered me £850....will take 14 days to hit my account, just in time to give my family a good Christmas.
Once again, thanks to all the advise posted on this site.
Ike681:reindeer::christmastree1::santa1:
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