LOWELL/BW LEGAL /WITHDRAWAL of STATUTORY DEMAND

[NUDDYDUST]

Re: LOWELL/BW LEGAL /WITHDRAWAL of STATUTORY DEMAND

FURTHER NEWS RECEIVED TODAY: A letter, in short, this...

'Thank you for your letter addressed to de Tute, all comments have been noted etc...

I confirm that Customer Relations Dept now owns your complaint and will be conducting an investigation. Upon completion I will write to you again with my resolution...

I have enclosed a copy of complaint procedure etc...'

Which, I suppose, is positive (ish)? My only concern is the CC papers. I would assume they'd pull the hearing now given the account is on hold? They suggest 4-8 weeks before outcome but the court date/deadline for paperwork is- obviously, way before that. Thing is I don't particularly want to contact either BW or CC to verify this as part of me thinks (maybe wrongly) that it'd give me more ammo should they go ahead with it whilst citing 'hold' and 'investigation'.

Any thoughts would be lovely.

In advance, ta muchly

Andy

[nemesis45]

Re: LOWELL/BW LEGAL /WITHDRAWAL of STATUTORY DEMAND

Hi Andy,

Responding to PM.

Great news Lowell backing down after a letter to Ms de Tute.

Pays to ignore the monkeys and go straight to the organ grinder!!

nem

[NUDDYDUST]

Re: LOWELL/BW LEGAL /WITHDRAWAL of STATUTORY DEMAND

Hello All....

Many apols for not posting sooner, had a bit going on. Anyway, and briefly, as NEM posted previously the outcome of my query with LOWELL/BW etc was a positive one. Frankly, and I'm quite astonished to say, that they were actually (in the end) more than reasonable, culminating in the account being closed, legal action being discontinued and the pursuit of the debt ceased i.e. gone/no further action. Which is a HUGE relief to say the least. Aside from the advice gleaned here (which as per, is invaluable) I was honest with them. Which, clearly, has seemed to work...

For anyone else involved in similar I suggest maybe you follow the same route and the route outlined above.....and don't give up.

Many, MASSIVE thanks to those that advised, 'specially NEM. Brilliant site, brilliant source....thank you....