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Fuming with Pheonix Collections!

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  • #31
    Re: Fuming with Pheonix Collections!

    Originally posted by CleverClogs View Post
    It would be interesting to learn how Steven Joseph Dalrymple hoped to justify charging £200 more.
    He wanted to support poor old Mrs Dalrymple who worked in Mongo's kitchen in the dirty fork sketch perhaps? Or he is a lying greedy chancer, one of the two.

    Comment


    • #32
      Re: Fuming with Pheonix Collections!

      so do i just pay up and hope they refund the charges?

      Comment


      • #33
        Re: Fuming with Pheonix Collections!

        so do i pay it and try to reclaim charges after?

        Comment


        • #34
          Re: Fuming with Pheonix Collections!

          Originally posted by sparkle99 View Post
          so do i pay it and try to reclaim charges after?
          For now that would be the safest way then you are not looking over your shoulder all the time.

          Comment


          • #35
            Re: Fuming with Pheonix Collections!

            typical, thats what i thought. thanks

            Comment


            • #36
              Re: Fuming with Pheonix Collections!

              These are the breakdown in charges that I have received from Pheonix. Anyone throw any light as to whether these are legal please? Thanks. Oh and Phoenix are saying I owe £311 whereas the bailiff is saying £406. so who do I believe?
              16/07/2012 Costs 129.00
              15/08/2012 Visit fee 1 24.50
              03/09/2012 Visit fee 2 18.00
              10/10/2012 Attendance / Van 210.00
              10/10/2012 Levy fee 53.00
              25/4/2013 Attendance/van 115.00

              Comment


              • #37
                Re: Fuming with Pheonix Collections!

                Originally posted by sparkle99 View Post
                These are the breakdown in charges that I have received from Pheonix. Anyone throw any light as to whether these are legal please? Thanks. Oh and Phoenix are saying I owe £311 whereas the bailiff is saying £406. so who do I believe?
                16/07/2012 Costs 129.00 - is this what you owed on the Liability Order
                15/08/2012 Visit fee 1 24.50 - providing the visit took place then correct
                03/09/2012 Visit fee 2 18.00 - as above
                10/10/2012 Attendance / Van 210.00 - cannot be charged at same time as levy
                10/10/2012 Levy fee 53.00 - this seems to suggest outstanding of approx £1000, were you also left Notice of Seizure
                25/4/2013 Attendance/van 115.00 - only if he has a valid levy & only if he attended with a vehicle capable of removing said items
                PTPT

                Comment


                • #38
                  Re: Fuming with Pheonix Collections!

                  How many times did he attend between 10/10/12 & 25/4/13? Were you making any payments between these dates?

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                  • #39
                    Re: Fuming with Pheonix Collections!

                    yesterday was the first time I had heard from them since October! I have made the required payments in between these dates, except for the lesser payment in feb.

                    Comment


                    • #40
                      Re: Fuming with Pheonix Collections!

                      also what does remitted fee mean please?

                      Comment


                      • #41
                        Re: Fuming with Pheonix Collections!





                        ·On 10 October 2012 at approximately 11:28, subsequently made an Attendance/Van call at your property.
                        ·On 11 October 2012 at approximately 15:55, made another Bailiff call to your property.
                        ·On 25 April 2013 at approximately 12:53, Mr Steven Dalrymple made an Attendance/Van call to your property. Mr Dalrymple was certificated at Croydon County Court.
                        This is what they have sent in the email so their dates don't even match up correctly!

                        Comment


                        • #42
                          Re: Fuming with Pheonix Collections!

                          Originally posted by sparkle99 View Post
                          These are the breakdown in charges that I have received from Pheonix. Anyone throw any light as to whether these are legal please? Thanks. Oh and Phoenix are saying I owe £311 whereas the bailiff is saying £406. so who do I believe?
                          Neither, as they're both telling lies.

                          Comment


                          • #43
                            Re: Fuming with Pheonix Collections!

                            so what can i do about it please? naively I have thrown away most paper work that i have received, so don't know where I stand?

                            Comment


                            • #44
                              Re: Fuming with Pheonix Collections!

                              Originally posted by sparkle99 View Post
                              Originally posted by Phoenix
                              • On 10 October 2012 at approximately 11:28, subsequently made an Attendance/Van call at your property.
                              • On 11 October 2012 at approximately 15:55, made another Bailiff call to your property.
                              • On 25 April 2013 at approximately 12:53, Mr Steven Dalrymple made an Attendance/Van call to your property.
                              This is what they have sent in the email so their dates don't even match up correctly!
                              They aren't even good liars, are they?

                              Comment


                              • #45
                                Re: Fuming with Pheonix Collections!

                                No clever cloggs they aren't, still don't know what to do about paying them tho now or how much!

                                Comment

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