Bristow and suitor problems

[ploddertom]

Re: Bristow and suitor problems

Of course she has forgotten that the Council are 100% responsible for their agents. If there is doubt over the fees and the Bailiffs are being obstructive or uncooperative, then you can dump it all back in the Councils lap to sort. Ask them to provide the paperwork particularly if a levy has been claimed and no paperwork left. They won't like it but so what, you may need to escalate it though. It would also be a good idea to get your local Councillor(s) involved.

[CleverClogs]

Re: Bristow and suitor problems

Iv just spoken to my local council and she has said the case is all closed with them so anything to do with this company is between me and them. iv told her that i am not paying anything more then i already have and she said they can charge what they want in charges and if i dont pay or get it frozen they will keep adding costs on and the bailiff can gain access with out my consent even through an open window???? WHAT???

With the exception of the bit about an open window, she was talking nonsense. The attachment to my previous posting sets out the fees these buggers may lawfully charge - and you'll see that they are not solely according to the whim of the bailiff.

Yes, they can keep inventing fees but they cannot do so lawfully.

Then she said they must have levy on your goods and i said how as they couldnt get on my property and there is no vehicles on the drive.

Not only was no Form 7 (Notice of Seizure) left but, as I demonstrated above, the "levy fee" does not make sense.

she said its not there problem its to do with bristow and sutor. in there eyes the case is closed.

See if you can get that silly woman to put her comments in writing - tell her that your partner won't or doesn't believe you - before you get the matter escalated to Head of Revenues and/or Chief Executive.

[Rubyroo]

Re: Bristow and suitor problems

Thank you for your reply.
How would i go about my local Councillor?
I will ring them back and ask them to put this in writing what she said.
Also i emailed bristow and sutor and they have said that they have left me forms for levy which i havent recieved also on a vehicle that i dont even own or have never seen sight of, i am so puzzled, on what to do..


Dear Sir/Madam




We acknowledge receipt of your recent email in respect of the above.

We would respectfully advise we are able to charge further fees after the 1^st and 2^nd visit fee if there is such a need for our bailiff to re-attend your property. On your account there was such a need as you did not contact Bristow & Sutor to discuss and arrange an agreement plan, in light of this our recovery action continued against you.

Please note when our bailiff attended on 07.01.13 he levied on goods outside your property and correspondence would have been left detailing this information. We have attached the paperwork for your perusal. The charges for this visit have been applied correctly.

We would respectfully advise that providing our actions are in accordance with the legislation governing distress we are not guilty of harassment. To clarify we are seeking to enforce a liability granted by legal process and therefore cannot be found guilty of harassment.

Finally, your current balance is £215.50. We are prepared to allow until 13/03/13 to receive the £215.50 to clear the outstanding balance.

Failure to comply with the above will result in further recovery action and you will then be liable for any additional fees incurred.

Please be aware that if you wish to correspond with us electronically in the future, you must do so using the facility available in the ‘my account’ section of our website.

We trust this clarifies the matter.

Yours faithfully,

Miss L Green
Recovery Officer
Bristow & Sutor
Tel: 0871 677 0070

[CleverClogs]

Re: Bristow and suitor problems

I'd certainly like to see what that drek yenta has attached, in which the goods alleged levied were described and wherein the basis for the "fee" of £33 was stated.

If they levied on your neighbour's car, a visitor's car, a passing Mr Whippy ice-cream van or the local council dust-cart, the levy was invalid and cannot lawfully be charged. When the levy is invalid, so is the "van removal fee".

[ploddertom]

Re: Bristow and suitor problems

How would i go about my local Councillor? Either ring the Council & ask or look on their website
I will ring them back and ask them to put this in writing what she said. I'd be surprised if they agree.
Also i emailed bristow and sutor and they have said that they have left me forms for levy which i havent recieved also on a vehicle that i dont even own or have never seen sight of, i am so puzzled, on what to do.. Pester them to provide them or better still make a nuisance of yourself with the Council for them


Dear Sir/Madam




We acknowledge receipt of your recent email in respect of the above.

We would respectfully advise we are able to charge further fees after the 1^st and 2^nd visit fee if there is such a need for our bailiff to re-attend your property. But only if they lawfully make a levy on your goods. On your account there was such a need as you did not contact Bristow & Sutor to discuss and arrange an agreement plan, there is no law that says you have to contact them and are they saying that a levy on goods is a condition of them agreeing to a payment plan in light of this our recovery action continued against you.

Please note when our bailiff attended on 07.01.13 he levied on goods outside your property and correspondence would have been left detailing this information. We have attached the paperwork for your perusal. The charges for this visit have been applied correctly. It is a requirement that when levying goods outside a Notice of Seizure must be attached to the goods seized or posted through the debtors door

We would respectfully advise that providing our actions are in accordance with the legislation governing distress we are not guilty of harassment. That is correct To clarify we are seeking to enforce a liability granted by legal process and therefore cannot be found guilty of harassment.

Finally, your current balance is £215.50. We are prepared to allow until 13/03/13 to receive the £215.50 to clear the outstanding balance.

Failure to comply with the above will result in further recovery action and you will then be liable for any additional fees incurred.

Please be aware that if you wish to correspond with us electronically in the future, you must do so using the facility available in the ‘my account’ section of our website. That facility only allows a short note to be submitted, in my view they are being deliberately obstructive.

We trust this clarifies the matter.

Yours faithfully,

Miss L Green
Recovery Officer
Bristow & Sutor
Tel: 0871 677 0070

PTPT

[labman]

Re: Bristow and suitor problems

Don't forget that as well as getting in writing, there is the option of recording a phone call to them - even a mobile phone has a voice recorder nowadays, and most landlines have a speakerphone function. It's not hard to get a basic recording. They can scarcely deny saying it when you have it recorded!

[bizzybob]

Re: Bristow and suitor problems

It is indeed the best policy to only speak to a bailiff on the phone if you can record the call, their memory of what was said even two minutes previously is suspect, even during the same call, and remember BAILIFFS LIE.

[bluebottle]

Re: Bristow and suitor problems

It is indeed the best policy to only speak to a bailiff on the phone if you can record the call, their memory of what was said even two minutes previously is suspect, even during the same call, and remember BAILIFFS LIE.

Even a goldfish has a longer memory span than a bailiff.

[CleverClogs]

Re: Bristow and suitor problems

Goldfish are tastier, too.

[Rubyroo]

Re: Bristow and suitor problems

I'd certainly like to see what that drek yenta has attached, in which the goods alleged levied were described and wherein the basis for the "fee" of £33 was stated.

If they levied on your neighbour's car, a visitor's car, a passing Mr Whippy ice-cream van or the local council dust-cart, the levy was invalid and cannot lawfully be charged. When the levy is invalid, so is the "van removal fee".

	[IMG]file:///C:\Users\user\AppData\Local\Temp\msohtmlclip1\01\c lip_image002.jpg[/IMG]

[CleverClogs]

Re: Bristow and suitor problems

Try again, please.

Go advanced, press manage attachments, select the image file on your computer and upload it.

Then close the "manage attachments" window and submit the message.

[Rubyroo]

Re: Bristow and suitor problems

BOST3165 (2).doc

[Rubyroo]

Re: Bristow and suitor problems

no2.doc

[Rubyroo]

Re: Bristow and suitor problems

Thank you all for your help so far.
These are what they have sent me through email,saying its my levy, the thing is iv never recieved this and i have never come across this vehicle in my life.
i dont own it and never have own it.
I am just about to email my local Councillor and see what he can suggest. In the mean time is there anything i could email back to Bristow and sutor from the previous message they sent me ..
Thank you again

[labman]

Re: Bristow and suitor problems

The levy is invalid. It is not signed or dated nor is there a name on it so you can identify the bailiff.

Also, obviously, if you do not know this vehicle,one has to question whether he was at the right house. The vehicle is showing as currently uninsured. Some poor soul has probably had their vehicle levied for nothing.

Also, the 'levy' states they can remove goods immediately - they can't! They can only remove goods on the day of sale, so even their levy details are unlawful.

I would leave B&S for the moment while you contact your Councillor. The council will contact B&S once they realise what a monumental cock up they've made.