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Jason
I wonder if anyone can help. I received a notice of distress warrant from Philips a few weeks ago regarding a "magistrates court fine." I have attempted to call them at least half a dozen times but keep getting put on hold for an eternity. I have also used their text back service on 3 separate occasions but they have never called me back.
I have absolutely no idea what this fine is for.
This evening I returned home and found a notice of attendance through my letterbox with the debt increasing from 95.00 to 295.00. Again, I tried calling them without success and used their text back service, again, without success, so I have now sent them an e-mail asking them to contact me as a matter of urgency to which I received an automated reply asking me to allow 7-10 days for them to respond.
I have no issue paying the 95.00 in full if I owe it, my question is, is there anything else I could be doing and can they enforce this 200.00 for attending my property? I have already mentioned in my e-mail that I am unhappy with the charge as I have attempted to contact them many times and can provide proof of this if necessary.
Many thanks in advance for your assistance.
I have absolutely no idea what this fine is for.
This evening I returned home and found a notice of attendance through my letterbox with the debt increasing from 95.00 to 295.00. Again, I tried calling them without success and used their text back service, again, without success, so I have now sent them an e-mail asking them to contact me as a matter of urgency to which I received an automated reply asking me to allow 7-10 days for them to respond.
I have no issue paying the 95.00 in full if I owe it, my question is, is there anything else I could be doing and can they enforce this 200.00 for attending my property? I have already mentioned in my e-mail that I am unhappy with the charge as I have attempted to contact them many times and can provide proof of this if necessary.
Many thanks in advance for your assistance.
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