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Hi all, I need help!!
The bailiffs are coming to my mums house in the next 24 hours to collect a council tax debt. At the instruction of citizens advice i phoned the council to request they take back the debt on the grounds my mums a vulnerable adult (severe traumatic brain injury caused my a car accident). The council said its up to the bailiffs to decide. I called the bailiffs who said it's up to the council to take it back. I went back and fourth, neither helping and both saying it was up to the other side. I called Jacob's head office who refused to deal with me I had to deal with the bailiff directly. I have an email address for allerdale and Jacob's to try and get together evidence that my mum is vulnerable as the fact she gets max PIP is not evidence. I have countless reports from neuropsychs, orthopedic surgeon, care expert and neurologist done over the last 3 years however they are part of my mums claim and will be used in court (the accident was wholly the other drivers fault) so I cant send those. They detail the injuries sustained, symptoms and effects if the brain injury, her time spent on a Coma etc etc. I'm at a loss of what else to do. Any help is appreciated. Iv been trying to resolve this since 10am and I'm stuck at what to do next.
Thank you.
The bailiffs are coming to my mums house in the next 24 hours to collect a council tax debt. At the instruction of citizens advice i phoned the council to request they take back the debt on the grounds my mums a vulnerable adult (severe traumatic brain injury caused my a car accident). The council said its up to the bailiffs to decide. I called the bailiffs who said it's up to the council to take it back. I went back and fourth, neither helping and both saying it was up to the other side. I called Jacob's head office who refused to deal with me I had to deal with the bailiff directly. I have an email address for allerdale and Jacob's to try and get together evidence that my mum is vulnerable as the fact she gets max PIP is not evidence. I have countless reports from neuropsychs, orthopedic surgeon, care expert and neurologist done over the last 3 years however they are part of my mums claim and will be used in court (the accident was wholly the other drivers fault) so I cant send those. They detail the injuries sustained, symptoms and effects if the brain injury, her time spent on a Coma etc etc. I'm at a loss of what else to do. Any help is appreciated. Iv been trying to resolve this since 10am and I'm stuck at what to do next.
Thank you.
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