Hi all, hope you can help & advise.
I have had a claim for PPI upheld on my additions account from April 1997 until January 2004 resulting in a payment of £1006.72.
This was due to my claim that I was told in the branch that fee free accounts were not available to me.
They have defended their decision on my upgrade to addition plus from February 2004 to present day even though I stated I was still told it was the only account available to me with overdaught/loan facilities & was a natural price increase on my current additions account.
They state that I registered for a mobile phone cover. ??
That I used breakdown recovery twice ??
That I registered for a medical assessment ??
I dispute all the above.
They still mis-sold me my account even if I did use the facilities.
Am I being nieve in thinking this.
Any feedback much appreciated
Cheers
Gary
I have had a claim for PPI upheld on my additions account from April 1997 until January 2004 resulting in a payment of £1006.72.
This was due to my claim that I was told in the branch that fee free accounts were not available to me.
They have defended their decision on my upgrade to addition plus from February 2004 to present day even though I stated I was still told it was the only account available to me with overdaught/loan facilities & was a natural price increase on my current additions account.
They state that I registered for a mobile phone cover. ??
That I used breakdown recovery twice ??
That I registered for a medical assessment ??
I dispute all the above.
They still mis-sold me my account even if I did use the facilities.
Am I being nieve in thinking this.
Any feedback much appreciated
Cheers
Gary
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