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Hi all, I've just joined and hope someone can help me. A couple of years ago i signed up with "Bank Smart", all was well until recently, when I started getting letters saying I owed money. I was sure all my invoices were up to date but I am now locked out and today I received a text threatening court action and bailiffs for a bill over£1200. I am past myself worrying and have no idea where to turn, can anyone advise please?
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Re: new member with a problem
[MENTION=332]EXC[/MENTION] ... any ideas?Debt is like any other trap, easy enough to get into, but hard enough to get out of.
It doesn't matter where your journey begins, so long as you begin it...
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Re: new member with a problem
HiyaOriginally posted by sues01bluedog View Post
Don't worry, this is typical Bank Smart and they rarely follow through with their threats.
I assume that they are demanding the sum for 'breach of contract' in respect of paperwork they claim they sent and you didn't return?
The first step is to make a formal complaint and assuming they reject it you can then take the complaint to the Legal Ombudsman.
I'm happy to help you draft one but would need to know the details of your dealings with them.Comment
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Re: new member with a problem
Hi,
Has this been put in the hands of a debt collection company?
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