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HSBC age discrimination complaint

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  • HSBC age discrimination complaint

    I’ve only come across this interesting site today.

    I’ve lodged a complaint with the Ombudsman against HSBC (First Direct) for indirect age discrimination in respect of their declining to extend my mortgage on the ground that I am a pensioner with a SIPP. I await to hear further.

    In 2011 I applied to First Direct for, and was granted, an interest-only set-off residential mortgage. I had applied for a term expiring 2022 but that aspect was refused on the basis of my age. I was forced to accept a shorter term, expiring 19 June 2017.

    From media reports I later became aware that formal age limits for mortgage applicants were established as discriminatory. In April, looking ahead to expiry of the term, I applied for an extension of the term for a further 10 years from 2017. That application was refused without proper enquiry into my financial circumstances, and I was refused access to the bank’s assessment criteria.

    I live on an index-linked final salary pension. I also have a SIPP which is capable of being liquidated at any time. My total worth is capable of servicing, and repaying, the mortgage.

    In my complaint I have said that the 2016 refusal was indirectly discriminatory on the grounds of my age. At the date of the application I was aged 64 and retired, as are many people of my age. Additionally many people my age have private pensions. I have said that to refuse my application on the grounds of my being a pensioner, and the possibility of a pension being involved to repay a mortgage, is indirectly discriminatory on the grounds of age.

    Can anyone help me with any accessible law on the SIPP/indirect age discrimination point please?
    Tags: None

  • #2
    Re: HSBC age discrimination complaint

    to LB [MENTION=88401]PetePetePete[/MENTION]

    I'm not sure how useful these links will be, but it seems to be a pretty regular occurrence right now :sad:
    http://www.telegraph.co.uk/business/...iscrimination/
    Elderly people could for the first time be given extra protections to stop them being ripped off or discriminated against when they buy mortgages, insurance, and savings products, as watchdogs launch an investigation into financial ageism.
    The Telegraph understands that the Financial Conduct Authority could enforce a new "anti-ageist" regime within a year in which firms may be banned from discriminating against customers because of their age.
    https://www.mortgagestrategy.co.uk/i...tgage-lending/
    Govt to appoint minister to stop age discrimination in mortgage lending
    http://www.thisismoney.co.uk/money/m...e-lending.html
    Could this spell the death of mortgage ageism? Building societies set to relax age caps on home loans

    • CML says a third of new mortgages will run past age 65
    • Older borrowers turned down even with secure final-salary pension income
    • 'Silver splitter' divorcees needing to buy new properties among those hit
    • Building societies commit to review rules on older lending
    http://www.thesundaytimes.co.uk/sto/...ee1750074ab562
    Co-op Bank rapped for ‘ageist’ home loan policies

    The lender raised its age limit by seven years after being censured by the ombudsman for discrimination



    I'll also tag [MENTION=6]Amethyst[/MENTION] and [MENTION=2]Celestine[/MENTION] (who might be able to help) xx
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

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    • #3
      Re: HSBC age discrimination complaint

      Last year the FOS upheld a complaint against HSBC (your lender) and they were ordered to pay £500 compensation to the couple involved.

      However they seemed to have wriggled out of the direct accusation of Age Discrimination saying that the borrower had really been turned down on the basis of tightened mortgage lending criteria (MMR) for interest only mortgages.

      Nevertheless if you read the FOS Decision it does appear that HSBC were willing to consider a mortgage extension on a repayment basis - maybe because they knew that wouldn't have been a viable option for the borrower.

      http://www.ombudsman-decisions.org.u...x?FileID=60137

      Meanwhile Nationwide (The Mortgage Works) are prepared to lend up to the age of 105 years old, but only on Buy To Let investment properties. Hopefully that will be the start of much needed change in the stereotyping of the older generation.

      http://www.telegraph.co.uk/finance/p...their-50s.html

      Di

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