My Mother in law received a cold call about loft insulation. She agreed an assessment which was duly carried out. She is 81 and her husband is 83 neither capable of making sound judgements.
An assessor called yesterday and took pictures of every room, her husband was not present as he is partially bed bound at another part of the house however he is the person who pays all the bills.
There is a certain animosity between husband and wife and she asked the assessor if the works could be carried out without his consent.
The assessor said that would be ok and he wouldn't know it had been done !!!!
The house is a bit of a wreck and they both refuse to leave....loft insulation would be totally useless.
I have tried to contact the company but to no avail....what should be my next course of action
As a foot note my MIL lives in a rural part of Oxfordshire
Many thanks in advance
An assessor called yesterday and took pictures of every room, her husband was not present as he is partially bed bound at another part of the house however he is the person who pays all the bills.
There is a certain animosity between husband and wife and she asked the assessor if the works could be carried out without his consent.
The assessor said that would be ok and he wouldn't know it had been done !!!!
The house is a bit of a wreck and they both refuse to leave....loft insulation would be totally useless.
I have tried to contact the company but to no avail....what should be my next course of action
As a foot note my MIL lives in a rural part of Oxfordshire
Many thanks in advance
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