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I’ve had a threatening letter from the above company in regards to a Frasers order of £225. The package in question was unknowingly delivered to my recycling bin. By the time I’d contacted frasers and they showed me the delivery photo the bin had been emptied. I opened a case and they sent me a denial of receipt form. They kept saying I’d signed it wrong then eventually said they can’t refund as time had lapsed so I opened a case with my bank after investigation and showing them all the emails they refunded and said that frasers may contest it. I guess they never did or it wasn’t successfull as I’ve now recieved this letter demanding £550 including costs for commuting fraud as the order was delivered successfully. Where do I stand. I don’t have the goods.
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Where do you stand?.... in the corner?
If you look around this site (enter NBCS into the search bar) you'll find a number of threads about this debt collector.
Most advice is to ignore them, or just send one letter telling them politely to get lost
Have a read, and if you want more help post back on this thread
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